“First impression calling : excellent customer service
She is knowledgeable and can explain pricing or the ranges
Come in, greeted with smiles
Welcomed to sit in the lobby as the lol change completed ✔
& then great service ! Young man who changed my oil was fast, friendly and professional !”
“That Indian guy has the most beautiful hair I've ever seen in my life! You should ask for him when you go there, he's beautiful inside and out! I think his name was Shawn”
“I can't say enough good things about Shawn and the staff at Crossroads! I recently moved to the area from Raleigh and was in need of some repairs on two of my vehicles. Not knowing anyone I had to rely on google reviews and word of mouth. Shawn was very prompt in the repairs and extremely fair in the pricing.
He took the time to explain to me what was needed and also pointed out some encompassing work that would be beneficial to get done at the time since the transmission was down. He did not push the other work but I knew being a high mileage car that it would needed to be done sooner than later and would cost me more money if I procrastinated on getting it done at another time.
In todays world customer service and fairness is a rarity and the guys at Crossroad's nail it. I would make Crossroads my first call whether it was something major or minor.”