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November 2023 by Lisa Becht
First time here and every single person I spoke to was so kind and helpful. My fur baby was used as a bait dog before we adopted her and does not interact well with other pets. They were incredibly accommodating with this and came to get us from my car and then escorted us inside to make sure the way was clear of other pets before we were led directly to a room. I cannot thank them enough for making our first visit so pleasant.
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November 2023 by penny rosser
My young cat was acting oddly and they worked him in the next day. Payment for service was presented upfront. The doctor called me after the exam and will call me tomorrow with lab results. These folks are so friendly and professional and obviously love what they do!
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November 2023 by Russell Thomas
Bad experience with "Receptionist" who was not very friendly and haven't a clue why? "Tory" Vet Tech was extremely friendly, very professional, and handled my GSD very well. Dr. E, as she calls herself, was "sterile" and professional but not personally very friendly. I won't be returning, will drive further to same Vet Clinic I have gone to for 30 years, very friendly and never a problem, never should have switched. Just tried RAH for wellness check and a shot!
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November 2023 by Patricia Blalock
My dog had a thorough exam and a heart worm check 4 months ago for a dental cleaning procedure and all checked out normal. I had some heart worm and flea and tick meds on hand so I didn’t need to order at that time. The meds were starting to get low so I went into their online pharmacy to order and the vet declined my order with the reason being my dog had not come in for a wellness check. How unfair is it for a vet to hold my prescription hostage to make me bring my pet in for something not needed. Health care costs for pets have gotten ridiculous and instead of these places trying to give people affordable ways to take care of their pets they try to make it more difficult.
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October 2023 by Wendy Palmer
We always use RAH for our boarding needs. Our babies are patients with another vet. So when they started that they needed to have a wellness check we went along with it. Hated to spend the extra money but we need boarding. Called today to do a 1 night stay and found they had changed the drop off times. Which would make me pay for an extra night that i do not need. You can no longer drop off your babies in the morning. I would have to drop them off the day before our trip. Now i remember why we changed vets.
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September 2023 by Tracey R Love
We took a injured cat that we found that had been injured by a dog and some of its siblings didn’t make it the atmosphere was phenomenal and the staff assisted us without hesitation we love this place and we were able to save the kitten which my brother decided to keep ???
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September 2023 by Medicine Man of Person County
$$$$$ - I'm with Jerry who posted 2 months ago. This place is just plain mercenary. I had a VALID prescription refill, called RAH to have it filled and was told my pet would need a "wellness exam" before they would refill the prescription! What a joke! Goodbye, RAH.
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August 2023 by Christine Bazzarre
Our Bode recently had a fractured molar surgically removed by Dr. E. His surgery and recovery went great. Dr. E is a dentist, oral surgeon, general surgeon, pediatrician, geriatrician and everything in-between for five of our dogs/cat. And when they cross the rainbow bridge - she has been there for us. We so appreciate this extraordinary care from her and the RAH team.
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July 2023 by Renato Rodriguez
I took my dog for an issue withbher ear. I was told that the Dr. Would reach out to me on how to properly care for her after they cared for her. I wasn't seen by the Dr. , Nor was I called to be instructed on when to give her the pills, if she had already been giving a pill, if I needed to remover the bandages or leave them on, if I needed to wash her ear or not. This is not the 1st issue iv had at this location. The last visit she was given a shot I did not approve and was then told that I did.
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June 2023 by Landsquirl
Amazing staff and veteranirans they take the time to ensure you understand what option you have in treating your animals and they really care. We had to have a cat put to sleep and they made us and the cat as comfortable as possible. They also have a plesent room where they put the animals to sleep that is private.
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June 2023 by Jerry Gains
I recently called and they told me I couldn't board because I don't get my exams and vaccines there I go to another hospital. What a joke. This place has went downhill bigtime. They told me I would have to have another exam they just want your money.
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June 2023 by Justin Smith
UPDATE 05/22/23: Complete lies from RAH, see Dr Shadler's response attached from the NC Vet Medical Board(NCVMB). I called the NCVMB and they have no record of a policy. I have attached a image of the email from Dr. Schadler at the NCVMB for proof. As expected there is no policy, RAH typical lies. I have legal team moving this forward as a discrimination lawsuit at this time. NC Dept of Agriculture has been contacted, with the same response there is no policy. I should have the letter from NC Dept of Agriculture shortly, and I will post it when received.Read this! Deceptive business practices!! The staff refused grooming & boarding because I go to Woodsdale. What a scam!! They CANNOT LEGALLY DO THIS. They even tried to redo an exam I had done a month earlier. Do your homework this place is a flim-flam operation!
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May 2023 by Dawn Wright
Everyone was perfect in dealing with my big boy Max and the gash in his paw.I wasn't even the patient and I felt better when we left ☺️Highly recommend!!!
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January 2023 by Daura Franklin
My husband and I drive our dog Piper about an hour one way just to see Dr E. That's how good Dr E is!! We first met her in our home town and she took such great care with our (older) dog Maxx (now deceased). I had never met a vet with such a caring, knowledgeable and friendly demeanor and that's why when Dr E left our hometown and went to Roxboro, we decided to make the drive to continue to see her. When you find someone that cares as much about your furbaby as you do, you stick with them! Roxboro - you are so lucky to have Dr E in your town! Highly recommend this vet and the facility.
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January 2023 by Kimberly Leonhardt
Had never been to a vet before with separate entrances for dogs and cats. Good idea. Staff was very friendly and helpful.
