-
January 2024 by Floyd Richardson
Not a inside service
-
December 2023 by Cimeron Willis
Every single time I go to the bank to deposit cash both atms always say not accepting cash at this moment. When then? Bc you closed your drive through and I’m not waiting in long lines inside with 2 young children. I’ve been thinking for awhile it’s time to switch banks and this location keeps validating that.
-
October 2022 by Ms. Burks
Today was my first visit at this branch, and as you can expect for a Saturday morning visit, the line was long, but Lester Green made the visit pleasant. Mr. Green was welcoming to every customer, informative, and willing to assist. I hope all of my encounters at this branch match the experience I had today. Thank you, Mr. Green, for excellent customer service.
-
September 2022 by Stephanie Harris
Literally have tried to call this bank for the past 4 hours and they just will not answer the phone. Ridiculous.
-
February 2022 by Tara Parker
Why in the world are they never open! A bank closing at 4:00?? I can never go to the bank....most working people need a little later, at least 5...
-
December 2021 by V
They make you wait in the lobby for minutes! before letting people know appointments are required before they can help you! While they stand around unbusy! Never heard of such a thing.
-
July 2021 by Victoria
If I could rate under 1 star I would. Bank of America honestly doesn’t even deserve 1. Never a convenient location, ALL of the drive throughs have been closed even before covid so you have to go inside. I’ve had nothing but bad experiences every single time I go here. It’s impossible to keep your cool when every location I’ve been to has the worst customer service and never more than 2 employees in the whole building. Ridiculous that this bank is still in business. Don’t even waste your time here, it’s not worth it. All they do is disappoint.
-
May 2021 by Crystal Cook
Bank of America refunded a service charge over the phone for me and then recharged the same fee the very next day. Truly the worst banking experience I've had in 40 years!!
-
March 2021 by Craig Stewart
First Bank of America closed the second branch they had in town “to better serve our needs” so the main branch on Innes St is now overloaded and practically unusable. Then the geniuses decided to eliminate drive through service because “all of our needs can be met through the atm.” Well I have cash to deposit and for some unknown reason both atms ( they only give us 2 for a county with 150,000 people in it) say they can’t accept cash deposits right now. I’ve called the branch several times with no answer and the 800 number keeps transferring me around with no answers. Starting to rethink my 14 year relationship with this bank.
-
December 2020 by Jason Reddick
Absolutely ridiculous! I have called every other day for about three months now trying to pay for my safe deposit box. When you are no longer a member of Bank of America, you can't use the app to take care of your business. I have yet to reach anyone at this location to pay for my safe deposit box.
-
November 2020 by Beverly Peterson
BEST ATM service!
-
August 2020 by Alyssa Nelson
Had a wonderful and smooth experience working with Destinee Bailey, Relationship Manager, at the Salisbury Bank of America. We had two appointments with her to make sure our process of purchasing our first home would go well. She and the BoA staff went out of their way to calm our nerves and check to ensure a smooth process, even during these challenging times with Covid-19. I would definitely reach out to her in the future and recommend their services!
-
August 2020 by Humble Bass
I've been with this bank for roughly 8 years. This so called bank is just like my past relationships. So I must become free from the agony it has caused me; to feel like I can't win. It's frustrating when you can not deposit cash through the ATM. It's a shame you can not do a cash advance which should be convenient for the customer, I thought. I guess they are not "on the up" like most establishments.
-
June 2020 by Erica Swinson
She told me she would call me to follow up in theee days. It’s now been 2 weeks and I’ve called every single day left a message and no one will return my call
-
December 2019 by erin crow
I highly recommend Destiny who helped us at this particular Bank Of America. She is helpful and guides you through every step and makes sure you understand before leaving. She is very professional and down to earth. I hope she is being recognized for the hard work and the effort she puts in to make her customers feel welcomed!
