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February 2024 by Don Reynolds
Always friendly professional service.
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February 2024 by lennie
This place is unbelievable I don’t know how they manage to hire the nicest customer service. I’ve been coming here for the last 12 years and no disappointment. They are always polite, professional… always on time. I just want to thank them for making things so simple and easy when it comes to rotate, shop for tires, or just adjusting pressure, and I don’t want to forget THE BEST prices. John, Jaden and Josh were such a pleasure to deal with. Thank you guys for a job always well done.
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January 2024 by Jane Lackey
Bought my tires here 2 1/2 years ago. Rotations, checking pressure, fixing leaks are free. No complaints here.
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January 2024 by Jason Wills
I scheduled an appointment and my wife took our vehicle their. I Needed a temporary plug replaced with a plug/patch combo. They tried to take advantage of my wife and tell her they couldn't do it. So I talked to them. Told me the same thing. Mentioned a "zipper blowout" which happens on the side wall. Not in the tread. I immediately called numerous tire shops. Big brand name shops and little local shops. 5 in total. All.of them said, "no problem, shouldn't be an issue". Shame on Discount Tire. I've spent thousands with Discount. Not any more though.
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January 2024 by leslie chaffin
I struggled with how many stars to give after going through my receipt charges. I found myself in an emergency situation in the middle of a work day and 30 miles from home when I ran over a large bolt that embedded in my tire. I now know that the tires on my husband's jeep are an odd size. The first 2 places I stopped as my tire was quickly deflating did not have anything comparable in stock. Finally Discount Tire on Jake Alexander in Salisbury has one. So, I do give them kudos for that and their quick service. However... in the craziness of the situation I was quoted a price of $314.21 for the tire. OK - the tire itself was $228 so without having exact figures ... plus tax, mount & balance (about $85) - sounds a little high, but ok. Now that I have looked at the details of the receipt, I find I was charged $38.90+tax for a "Certificate for Refund/Replacement". Upon further research on this charge, it is evidently a warranty for the tire that covers the tire for 3 years, under certain conditions of course, ... reading on ... IT"S SUPPOSED TO BE OPTIONAL!!! I was never explained this add on or that it was optional. Given the chance I would have declined as for someone working hand to mouth as a lot of us are these days, that additional $38.90+tax could mean gas for the week, some groceries for the week ... especially after having a large unexpected expense. If something I am being charged for is an OPTION, I would like to know that up front. My regular tire shop in Lexington would never just blatantly add charges like that. At this point I fail to see the "Discount", but am very aware of the silent ADD-ONS!
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January 2024 by linda schumacher Burleyson
John was excellent. Fast and great service with good price. Took 45 minutes.
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January 2024 by Ellen W.
I love this store and the people that work there. I have a Tesla and they carry the pucks to raise it up. They are always kind and accommodatin.
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December 2023 by l Mack
I had a flat tire from a screw. These guys were so nice and helpful. Got us in and out in about 30 minutes. As we were traveling, that was a big plus to me.
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December 2023 by Dionne A.
If you purchase tires from here don't waste your money on the warranty. It's basically a waste of money. Spent $1100 on some tires in March 2022 and I need new ones. They said I still have 2500k miles so I got the recommended mileage. Purchased the warranty and they were only going to give me a $25.00 credit. They said I didn't get my tires rotated regularly. Which is false. Just bc yall didn't do it that doesn't mean it never was done. Save your time and money.
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November 2023 by Brandon (Sunsparc)
I have purchased several sets of tires from this particular location. They are always prompt, courteous, and fair. They never upsell for the sake of upselling. If they have a superior product to the one you want, they will suggest but not bully you into it.
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November 2023 by Carol Everhart
Great place to help you out
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November 2023 by Jennifer
These guys here are awesome. Respectful, prompt, efficient, and willing to take the time to answer any questions. In and out in 30 minutes. Thank y’all for your hard work!
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October 2023 by Don Gariepy
The Salisbury Discount Tire on Kake Alexander Blvd. was able to find me a new set of tires that were in stock and get me taken care of very quickly. I arrived at 8:30 am and was at work in Charlotte by 9:30 am. I think they did a great job.
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September 2023 by Chris Nowak
We have fleet vehicles that we have Discount Tire service regularly. Every location around EXCEPT THIS ONE, is wonderful. One of our vans requires our tire pressure monitoring system to be resest with a tool that plugs into the OBDII port (most can be done wirelessly). We tell the people at this store that this is the case every time we bring the van there and they refuse to listen. In each case they say our TPM system is bad and needs to be replaced...they don't. Every other Discount Tire location understands. What's worse is when our female employees take the vans there, they (DT workers) talk down to our employees. We will now go out of our way to visit other Discount Tire locations. The people in Salisbury are either dishonest or idiots.
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September 2023 by Nate Mickelson
A great customer experience! My family and I were traveling through the area, and they fixed an issue we had with a tire installed by another shop both promptly and correctly. This is a great location with great people! If I were local, I would come back!
