Metro by T-Mobile provides great and helpful customer service. The staff is amicable, helpful, and efficient, not trying to waste time. They assist with paying bills, looking at new promotions, and getting the phones and plans customers want. They help by using text messages or writing down crucial information to communicate. Although sometimes only one person is working, the service remains very good. It is considered the best in town by many.
Every month, my deaf boyfriend pays his phone bills. One Spanish woman is really amicable, and sometimes she can help him learn how to interact by using text messages to talk or by writing down crucial information on the note pad of his phone.
January 2024
The staff was very helpful. Although they only had one person working so several people came in and left because of the line I myself personally can't complain because he was helping me.
August 2023
Best Metro by T-Mobile in town! Everytime I go to pay my phone bill or to look at new promotions, I get great customer service. My favorite rep (Zully) is no longer is there, but the rest are just as great!!!! :)
