PetSmart is the largest pet supply and services retailer worldwide, offering over 10,000 products both in stores and online to meet all pet needs. The store provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and choose to pick up their orders at local stores within two hours. Many locations also offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Reviews highlight helpful and friendly staff, with customers appreciating their knowledge and assistance, especially for first-time pet owners. For example, one customer praised an employee who helped replace fish and shared useful advice about caring for them. Another reviewer expressed high satisfaction with the welcoming experience and advice received from staff during their first visit for a kitten. The store is described as a pet-friendly place where customers enjoy bringing their pets, like dogs, to socialize and shop for quality pet foods. However, some reviews mention that the store can be understocked, with many products on pallets on the floor. Despite this, overall, PetSmart is viewed as a helpful, friendly, and convenient place for pet owners to find supplies and services for their pets.
My groomer is the best. She takes great care to make sure I am satisfied that my sheepdoodle looks his best when we walk out. Everyone is friendly and the store is clean.
April 2024
Ashley and Heather did an amazing job on my two little babies I highly recommend them
March 2024
Great service ordered online product was available fast.
