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April 2024 by Rodney Rice
Ms. Debbie had excellent customer service, greeting me well with excellence. Handle my application well. Anybody needs any application done ask for Ms. Debbie ?
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March 2024 by J'Zaile Morgan
I’m always on edge when visiting this Salisbury branch, everyone is so militant and discourteous. This is by far the worst SECU in the state of NC.
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February 2024 by j farrell
I like SECUbut they need more rappers available. I was there at about lunchtime and they only had 2 tellers available. The line had about 10 people waiting and the tellers were both involved with lengthy transactions. At least an acknowledgment to the waiting customers would be nice. It also appeared at least 2 of the offices had employees not assisting customers as well as a greeter “waiting” for customers to approach him.
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November 2023 by Avis992
Was in and out in no time
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October 2023 by Jeremy Knuckles
This has been by far the best credit union that I have ever dealt with. The phenomenal customer service, the utmost respectful people. They really want to see you succeed no matter what.
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October 2023 by Jeremy Owens
This has been by far the best credit union that I have ever dealt with. The phenomenal customer service, the utmost respectful people. They really want to see you succeed no matter what.
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May 2022 by Desirae Silvers
I have nothing bad to say about this branch but I would like to add that I recently lost my husband and went in to close accounts that were in his name. I started crying and was very embarrassed. Leslie was so kind and compassionate to me during a difficult time and I hope she gets the recognition at her job that she deserves.
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March 2022 by Steve J
Absolutely horrible customer service. It doesn’t matter if you don’t receive a letter they sent, they don’t care period. I went through a hard time and they didn’t even talk to me or my family they sent a letter we never received and closed our account with no notice even after we talked to them on the phone we were not notified of them closing our account. Found out today when we’ve called for the last two days looking for my direct deposits. Totally unsat.
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December 2021 by L M
We should have a zero star option, 1 star is way too much. Horrible bank, all of the SECUs. If you're rich enough to not need a loan, SECU will help you. If not, SECU denies EVERYTHING. Your credit score doesn't matter, only how much money you or your family already have.
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August 2021 by linda schumacher Burleyson
Pretty bad. Bought two gift cards for 500 each as I was in hurry to pay a bill. They held my money but it never paid the bill for 5 days. The front desk staff guy was clueless and shrugged and said to register the card on website. Card barely worked anywhere but all staff said it should. Turned out I should've registered it online with an acct and gotten a pin and the employee told me I should've done that first. I called the 1-800 to activate it and no one on one phone call told me that. I made two visits in the bank and everyone told me it should work everywhere and no one told me anything about that. When I told him I needed a supervisor, the young teller told me that the supervisor would tell me the same thing which was very rude. I met with the supervisor who gave me a tracking number of a transaction ( which was denied on my end) had actually gone through so the money. Rob Beecham is extremely nice and tried to help as much as possible but this gift card program is for the birds. He could barely figure out how to help me retrieve my money that never went anywhere.
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July 2021 by Lindsey Modica
We should have a zero star option, 1 star is way too much. Horrible bank, all of the SECUs. If you're rich enough to not need a loan, SECU will help you. If not, SECU denies EVERYTHING. Your credit score doesn't matter, only how much money you or your family already have.
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June 2020 by Kurt Whitley
Sorry service
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March 2020 by Dameron Johnston
I, called in to set a appointment for a new account. I was told until the pandemic was over. They will not be accepting any new accounts. I’m a state employee, who is going to have use another bank. I taught Finances was essential to survive.
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January 2020 by Sam DeMary
What can I say, it's a bank. They are good to work with. Great hours and a very friendly staff. Low interest rates and all their ATMs are free to use, no service charge. I've banked here for more than 20 years, no problems, no issues. Great for a bank, more fair than most and no fees.
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September 2019 by Sandra Wrights
Everyone is always friendly and willing to help you with all your needs.
