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February 2024 by Josh Stewart
Immediate service by employees who seemed happy in their job and happy I'd come to the store rather than annoyed. The employees are pleasant and patient, never talking down to or rushing me. I've had this same good experience at this store more than once. Great job!
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January 2024 by Danny Stewart
Tara is one of the best reps at the AT&T store in Sanford
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December 2023 by NJ Ermita
Never in my life have I ever had better customer service than from Ebonay! Goes above and beyond for the customer! Thank you so much again!
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October 2023 by Tierra Davispotts
Ashley C the night shift employee is very rude & disrespectful to her customers. That is a bad representation for AT&T. She refused to accommodate what AT&T customer service advise her and refused to let you speak with management about the issue. How are you allowed to speak so nasty to customers that been with AT&T over 15 years. Corporate need to be aware how the operation is handle at this location before they lose a loyal customer.
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October 2023 by Dovie Moore
Always helps me with my dad's phone. Great professional and friendly staff.Did find out that, for some reason, his auto pay was stopped for a couple of months! Don't know why since it's always been on auto pay! But hopefully it's been corrected.
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October 2023 by Kay love
The crew is very nice and helpful especially ebony. She answered every question I had and she was very patient with me !
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September 2023 by Sega gen
Absolutely amazing staff and every time I have an issue they are helpful and so kind! Shoutout to Mr. Kyle & Mrs. Ashely! They have great communication skills and help me in a timely manner. Definitely looking forward to my new cellular provider!
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July 2023 by Morgan Billings
The assistant manager, Kyle went above and beyond to assist me in-store. I came in close to closing and needed to upgrade an eligible line and put the device on another line I have. Another store was unwilling to assist to me and said what I was asking to do was not possible. However, Kyle, had me in and out of the store in 15 minutes maybe even less. He was friendly and eager to assist me. 10/10 Kyle is amazing and deserves all the praise!!
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July 2023 by Ebonye McLean
I love the nice deals always offered for so many products. Great Customer service.
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July 2023 by Gail Covington
Horrible store! Horrible customer service! Horrible knowledge of what they’re doing! Just an all around horrible experience!!!!!!
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July 2023 by Joselito Martinez
Curbside service was quick and to the point! Thanks.
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July 2023 by Casey Brewer
My husband and I came in for new phones. Was greeted right away by Kyle the assistant manager. Kyle took his time and got us the plans we needed and to a cost that we felt comfortable with. Then took the extra time to help us when my husband couldn't remember his iCloud password just overall completely satisfied
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May 2023 by Sara Santos
Great costumer service. Very friendly and nice staff!
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May 2023 by John Paul De Avila
This store has one of the best AT&T employees, everyone is extremely helpful. Frankie went far and beyond to ensure my extra charges were corrected since there was an error with my exchange (from the location in Durham). He was patient, professional, and very well informed on how to handle this messy situation. Moving forward, I will come directly to him for any assistance. Thank you Frankie!!
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April 2023 by Lending Paws a Hand Application Submissions
Best ever experience in a retail phone store! Very knowledgeable store associates, friendly and fun to work with to help us two old folks upgrade our phones on 3/8/2023