Truist is a bank that offers friendly, professional, and helpful service. Staff members are often willing to go above and beyond to ensure customers' needs are met, providing clear explanations that lead to a positive banking experience. One employee, in particular, is highly appreciated for her dedication and willingness to assist, even during busy times. Customers have praised her kindness and professionalism, which has made a significant difference in their experience. The staff is generally eager to help both in person and by phone, making it easy to get assistance with banking needs, including loans. While most reviews are positive, there is mention of occasional delays or issues with some employees, but overall, the staff's helpful attitude and willingness to assist stand out. Customers feel valued and satisfied with the service they receive at Truist.
The Truist branch in Sanford NC is amazing. They are always happy to help and really listen to customer needs.
March 2026
The Sanford NC branch has a great team. They are very friendly. They are always willing to help and seem to really care about people!
December 2025
I can’t say enough good things about Brandie and this branch! We have our personal, business, nonprofit account and mortgage through Truist. We always get such prompt, helpful service- we love banking here!
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
