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July 2024 by James McCarthy
Absolutely deplorable staff and management. We’ve had poor experiences with them before, but this is the last straw. First off, we were not notified until we came in to pick up a prescription for my father’s Covid that they didn’t have any in stock. We got the notification it was ready for pick up, but apparently that was a lie. They didn’t bother to call or text us this information, they figured they would wait until we wasted our time and gas to come in and tell us this.
Secondly, they then told us it was OUR responsibility to find that very same medication by calling other CVS locations ourselves. I am not being paid to handle medications - that is not my job, and now while I waste even more time and gas trying to find this medication, my father is suffering from Covid.
We will not be returning to CVS. Ever.
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June 2024 by Marilyn Bell
Cashier was friendly and very helpful.
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March 2024 by Angie Womack
I love CVS!
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February 2024 by Crystal Tighe
Pharmacy closed early when I really needed my prescription filled. They do this often.
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December 2023 by Jeronimo Martin
Do not buy Google cards at the CVS store because it does not work. I bought one and when I returned to complain they told me that it was not their problem and that I had to contact the Google company.
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November 2023 by Gary Phelps
Drive thru closed one cashier inside. If I wasn't stuck using CVS because my insurance outsourced prescriptions to CVS/caremark and they force me to by ongoing monthly prescriptions from CVS I wouldn't be here.11/11/23 Back again sigh once again as well drive thru still closed only one cashier inside at pharmacy and the line backed up halfway down the drug isle. After I arrived got in line 4 more people got in line behind me.11/13/23 drive thru still closed still one cashier. Please since I can't switch pharmacies please hire more people.Really do wish I could use another pharmacy.
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November 2023 by Mindie Sevarns
Absolutely horrible customer service. When I asked to speak to a manager she hung up on me and when I tried calling back I was hung up on. I never once cursed I was trying to have my prescriptions transferred from a different cvs and correct a mistake on their end. They kept trying to refill a script from an old Dr from another state and when I told her I was absolutely sure they have the new Dr on file since I've been with him for over a year she not only mocked me for being upset but also hung up in me when I asked for a manager! What kind of customer service is that!?? Your so lucky I had already drove past your store or there would've been a scene. All she needed to do was look into the issue a little more instead of being rude.
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October 2023 by Jeff Renwick
Terrible customer service
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October 2023 by Teresa Smith
I went to pick up my daughters breathing treatment today and they were closed bc the pharmacist decided not to come to work today so now my child has to wait till tomorrow to get her meds that she needs today they need to have a back up pharmacist there to fill prescription’s not happy at all will be switching pharmacies asap
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September 2023 by Purple07
I wanted to commend the Pharmacy staff & pharmacist Lorra. We went into CVS for a Flu shot three of us & they helped us right away. It was a busy Saturday & are doing their best with the staff they have. I think all jobs can use more employee’s & at the moment are limiting the amount of workers. I just want to say I observed the work ethics & communication between Lorra & her staff. They made it a pleasant experience. Keep up the good work! ?
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September 2023 by Nicki Kennington
First of all, why does the pharmacy completely shut down for lunch? Can the staff not take turns so that people can still get meds? I drove 20 min either way a screaming, sick baby to pick up her meds only for them to be closed. When I returned an hour of so later, I sat in the drive thru line for THIRTY MINUTES!! That is ridiculous. Why are there not 2 lanes so paid pick ups can be expedited quicker.Once I finally had my turn at the window, the guy waiting on me was so quiet I had to ask 3 times what he was saying. He acted annoyed that I couldn’t hear over the rushing air that comes thru the window and also the screaming, sick baby I had in the car. It took several min for him to find a script that was just filled the day before. When he finally came back, I asked to also get a bottle of Infant Motrin. He slammed the window closed (tho he had kept it open the entire transaction to this point) and returned a min or so later he comes back with children’s Tylenol and says that is all he could find. Well unfortunately those are not the same so I just took the scripts and left. Throughout my entire experienced, he seemed annoyed that I had to ask him to repeat what he was saying multiple times so maybe a microphone is needed at the window!Hopefully my daughter will change her pharmacy because this place is ridiculous.
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September 2023 by Joey
AS A MEDICAL PROFESSIONAL NO ONE SHOULD BE WAITING OVER 48 HRS FOR A REFILL.WHEN ITS CALLED IN THAT DAY.. HIRE MORE STAFF .. I WILL BE CHANGING PHARMACY'S .
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September 2023 by Alvescheo Brooks
You all need to stop hiring people who don't want to do their job.
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September 2023 by Jamie Hargenrader
I waited in the drive thru pharmacy line yesterday and waited 35 minutes to get to the window for them to tell me I didn't have any prescriptions. I opened my app and sure enough they had filled five. I had to walk in and wait another 25 minutes for them to hunt down my prescriptions, but what really ticked me off is they knew I had been in the car line and made me wait again in the store!No apologies Completely disorganized. Don't make my mistake. Choose a different pharmacy!!!
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August 2023 by Caity Sherrell
CVS is always a great place to get my prescriptions especially with David being the man that always takes care of me! I appreciate you buddy!
