The NCDMV Driver License Office is noted for its polite and helpful staff, who strive to provide good service despite being short-staffed. Many reviews mention that wait times can be long, especially for walk-ins, with some visitors experiencing waits of several hours. It is highly recommended to make appointments online, as this can significantly reduce wait times. Some customers reported smooth experiences when they had appointments, with one visit taking as little as 20 minutes. The staff's friendliness and professionalism have received praise, with several visitors finding the driving test process easy and pleasant. Overall, while the office faces challenges due to staffing issues, those who plan ahead and book appointments typically enjoy a more efficient and positive experience.
Be prepared to wait at least an hour. If you're lucky.
May 2024
Arrived there at 9 am. They called me in around 11 am. Did my driving test in the nearby neighborhood. The lady was great. Nice, kind and very polite. The test was super easy. 10 out of 10.
May 2024
I had an 8am appointment this morning. Every employee I encountered was polite and helpful. It was a great and efficient experience.
