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February 2024 by Sheila
I made a reservation for a compact car and than enterprise called me back and said they couldn't do it but if I pay ten dollars more and a three hundred dollar deposit I could have an Suv. Told them I didn't need an Suv So I ended up canceling.
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February 2024 by Carter Forbes
Asia was amazing! Started with a bad situation and she made it right with truly above and beyond customer service!
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January 2024 by carolyn b
Shout out to Asia and KJ! I was welcomed and had a positive experience from beginning to end.
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January 2024 by kenzona davis
Great customer.service truck.was perfect
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December 2023 by Vegina Hicks
The Enterprise at Sanford went above and beyond to car rental experience very relaxing and satisfying. Thank you to all my Friends at Enterprise in Sanford, NC
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November 2023 by RCC
I can't say enough about the excellent customer service I received Friday, October 27th and Monday, October 30th! I was scheduled to attend my cousin's wedding in Alabama. I took my car to the autoshop for a tire rotation the day before I was scheduled to leave, and the mechanic told me my wheel bearings needed to be replaced and my car was not safe to drive the nine hour trip. I called around and could not find a rental car. I panicked thinking I was going to miss the wedding. I called Enterprise on Horner Boulevard in Sanford right before they closed. The Manager (I'm so sorry I did not get her name) was so pleasant. She said she couldn't make any promises and told me to come by in the morning. I went by Friday morning and thankfully someone returned a vehicle right after I arrived. I was able to work with an awesome representative named KJ McEachin. He was just as patient and understanding as the Manager. I even watched them help a lady whose car had just broken down in the parking lot. The customer service at this Enterprise location is top notch! Thanks to KJ and the Manager I was able to go to my Cousin's wedding. I'll forever be grateful!
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November 2023 by Peyton S.
KJ and Asiaj we’re both friendly, understanding, and provided fast service. I was able to pick up the rental and return on my lunch break - making it easy to get back to work on time. The vehicle I was provided with was very comparable to my car.
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November 2023 by Ashley Andrick
Have been renting from this location for the past year and always have a really positive experience. The team is very professional, always friendly, and usually are able to make the time to pick me up, which I really appreciate. Great location to rent from.
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November 2023 by rick harrison
Asiaj Nettles is amazing! I have rented several cars there and she always take care of me. Easy in and out process. She is the reason I keep going back to rent cars here. Her customer service is top priority, She is a true rockstar. Thank you Asiaj for everything you do!
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November 2023 by Nilda Babilonia
Not even 1 star, today oct 26th 2023 at 4pm went to get a car and the guy that was assisting us was very polite and nice, he was going to give us what the paper said but the manager came from the back screaming at the employee saying thats not the car etc etc... she treated the guy and us so bad, never going back. I feel sorry for that guy
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October 2023 by Frank White
Great service nice new clean car (Malibu with 400 miles on it!!! ). Everyone was friendly zero complaints. Very personable folks dealt with Derrick the manager “trainee” he seem trained to me though. Also spoke with the branch manager Asiaj very polite and professional group!!!
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September 2023 by Prina May
They are ok . Just make sure you ask to see the car before signing papers. I was supposed to have a full-size car waiting after an accident, and they gave me a Nissan kick. Full size. No
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August 2023 by Laurie Allen
Despite my call going through to the wrong location and showing up 5 minutes to closing the people here were so kind and helpful. Very honest and transparent about what they had and the situation with my insurance. Great experience.
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August 2023 by Jeffrey Johnson
I have used enterprise services quite a few timesalways pleased especially with Asiaj and Derrick, thay are the best,trust me thay will take care of you, so professional. On a scale of 1-10 I'll give them an.11.Great job guys thank you so much.
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August 2023 by Billy Miller
My only complaint is car availability. I generally schedule an appointment for a smaller car but have to pay an upgrade fee but they do not have the type of car i reserve. My salesman Derrick Carter and the rest of the enterprise crew were a pleasure to work with.
