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October 2023 by Jaime Osborne
I HIGHLY recommend taking your little ones here to get their ears pierced. We went on an off day where there was only one piercer (and a saleslady) there. They were both so patient with my daughter. She did her first ear no problem, it took a good hour for her to agree to her second ear. About 5 min before closing both sisters got eye level with her and said how she did a fantastic job and that it'll be harder to re-pierce the first ear if they have to take it out. My daughter nodded, stood still, and said hurry up do it quickly. I now have a VERY happy girl thanks to them. (And a relieved momma!)⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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August 2023 by Sean Plunkett
A few weeks ago I bought a titanium Citizen watch on Amazon, brought it to the mall, and paid a guy $15 to resize it. He struggled with my watch for 20 minutes, and it fell apart two days later. I then brought it to Lucas and the lady was very nice and helpful. She had to order parts to fix it, but she still only charged me $10 and she gave it back to me properly repaired and no issues ever since. I was so happy I bought another watch from her, and she gave me a great deal. If you wish to buy or repair a watch or other jewelry item, I highly recommend them. No nonsense, and no slick car salesmen. Very professional.
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October 2022 by Jack Pyles
The ladies here always take care of me, despite my indecisiveness when trying to find something new. They're very knowledgeable about all of their products and willing to help.
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September 2022 by Elizabeth Stephen
Family owned and operated. Very friendly and helpful in finding that perfect piece of jewelry! Quality craftsmanship and you leave feeling like family! I highly recommend them!
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September 2022 by Travis Shull
Repaired a necklace for me and cleaned a couple other items as well. Very happy with results. Will definitely be back
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May 2022 by James Ross
They replaced a watch battery for me. Evidently, Lucas Jewelry has the tools to work on most watches. Excellent service. Highly recommended.
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April 2022 by Blake Lunsford
What an amazing place1 I only needed a ring resized and wanted someone who did their own work. After speaking to Crystal in the morning I went in, described what I needed and they took it from there. Very pleasant people to talk to and very customer oriented. I didn't mention this to them but I really wanted my ring done asap. Crystal called around 3 PM to tell me my piece was ready! Once there I explained my whole situation, which they were unaware of and how grateful I was I could wear my ring. I'm not the biggest jewelry customer in the world, but I will be faithfully theirs for good. Thank you again Jeff and Crystal you can't even tell the ring was worked on! Blake Mar. 2022
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December 2021 by Sonya Johnson
I've had nothing but pleasant, courteous and professional experiences with this business.I have purchased several pieces, and had several repairs. I am amazed at how quick and well done the repairs were expedited.. From day one Ms.Brittany made me feel like we were old friends, she has a unique personality..I just can't seem to stay away from this store. I recommend them to everyone for an incredible shopping experience.
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December 2021 by Elizabeth Yarrington
We had the most amazing experience with Brittany. She is absolutely phenomenal. I showed her a picture of something I wanted and they delivered!Absolutely will recommend them to ANYONE!
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October 2021 by jaquayla spruell
5 STARS! If I could give more than 5 stars I would! You would not regret shopping here!I decided I was ready to gift my children with their first set of necklaces and I couldn't have chosen a better place to get it from. The customer service was outstanding as I am not that familiar with jewelry. The young lady that assisted me was very knowledgeable, patient, and honest. She was even kind enough to share her own personal experiences with her small children and their jewelry to ensure that I got the best thing for mine and did not overspend on something they may not be able take care of just yet. Excellent Experience!!
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October 2021 by Shelee Murray
Have had nothing but positive interactions the these fine folks. I have ordered earrings, sized rings, special ordered the most gorgeous ring I have ever seen. The care & time that was taken to make sure I got just exactly what I wanted (2 hours later) cannot be matched. It is definitely a home town feeling walking into Lucas Jewelry. Anything I’m looking to do, they are more than happy to help.
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October 2021 by Mercedes Webster
This store tried to overcharge me. I went in to get my diamond necklace picture pendant repaired but just the glass. I purchased the necklace back in in my hometown (Detroit) and when I had my necklace shipped to me here in NC the glass was cracked. I didn't want to ship it back to Detroit because I just wanted it in a location where I could just pick it up without the hassle of the shipping process. When I asked how much would it be to get the glass repaired she quoted me $250. I asked her why so much if I was only getting the glass repaired and she couldn't give me a definite answer. Then she told me that the manufacturer who was going to repair it said he had to replace the picture as well. I asked her why would he have to do all of that if the only problem was the glass being damaged and nothing was wrong with the picture. She then exclaimed in her words, "Maybe because of the labor". I told her they were overcharging and that did not sound right. Therefore, I took my necklace elsewhere to get a quote. Two other jewelry stores told me that it would only cost $40-$60. I went to two different stores just be sure that the price I was being told was accurate. If you are spending money here 9 times out of 10 you are spending way more than you should.
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October 2021 by Dustin Thomas
This is a great place to get that special someone some jewelry. The whole staff is friendly and very knowledgeable. Nicole help me pick out the perfect gift for my fiancé.
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October 2021 by Sherri Sauls
Highly recommend. Beautiful jewelry, friendly and very helpful! ⭐⭐⭐⭐⭐
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September 2021 by Treylin Behind
Kind , friendly and fair priced. Cleaned and apprised my jewelry for no charge. Then held the fair offer price as I attempted to price beat, I could not! Great place I would comeback and recommend to anyone
