PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets including dogs, cats, birds, fish, amphibians, and small animals. Customers appreciate the convenience of shopping online and picking up items in-store within two hours. Many reviews highlight the exceptional grooming services, with staff members like Mallory and Shannon receiving praise for their friendly and skilled handling of pets. Customers report positive experiences, noting that their pets feel comfortable and happy during grooming visits. The store's staff is described as courteous and helpful, with a willingness to assist and engage with customers, even entertaining children while they explore the reptiles and fish. Some visitors mention the store's smaller size but appreciate its well-stocked inventory, especially for specific needs like prescription dog food. Overall, PetSmart is recognized for its great service and commitment to meeting the needs of pets and their owners.
Nicole is AMAZING. She made my dogs grooming experience as smooth as possible. She was determined to get his nails cut as no where else I went would. Thank you Nicole and this petsmart for such a positive experience. They even gave him free toy and treat.
July 2026
We love the staff at the Sanford NC PetSmart and so do our furr babaies!!
May 2026
Amanda in grooming is awesome!! She does a fantastic job with our 2 King Charles Spaniels. We are moving away . We will miss her!!!