Suggs Insurance and Tax Services provides a range of services, including insurance and tax assistance, with a focus on customer care and support. Customers have praised the knowledgeable and helpful staff, particularly highlighting agents like Maria Bocanegra and Rhonda for their clear explanations and patience. The office is noted for its friendly atmosphere, where staff take the time to answer questions and offer thorough assistance. Many clients appreciate the ability to speak directly with a person when they call, emphasizing the excellent customer service. However, there have been concerns about one staff member’s lack of empathy, which affected a customer’s experience. Overall, Suggs Insurance and Tax Services is recognized for its commitment to helping clients find solutions, whether it’s filing taxes or managing insurance. The business has built a loyal customer base, with many clients choosing to stay for years due to the quality of service and competitive rates.
I had a great experience working with agent Maria Bocanegra. Maria explained everything clearly, answered all my questions, and was incredibly patient throughout the entire process. Highly recommend! ****Maria Bocanegra habla espanol y explica todo con mucho detalle y paciencia.
September 2025
Rhonda helped me file 3 years of tax returns and was over half the cost of other quotes I got. She then sent me to Brittany to helo me figure out what to do for medicare. They have everything here and are happy to help.
September 2025
I appreciate the level of care the girls gave me in the office. Kind to explain everything to me and patient with my questions. Highly recommended!
