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February 2024 by Kevin Noel
Got there early and didn't have to wait.The wait can be long as I saw 3 people come in after me.My purchase and phone transfer took about an hour but everything went flawless.Josh is the man!
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February 2024 by Jessica Grach
I went there on Monday, told the guy what was happening with my phone, he said it was a screen issue and set up an appointment to get my screen fixed after I told him it hadn't been damaged. He was a rude guy. (I do wish I got his name). Went to a different store, told them the exact same thing and they said it was an internal problem and has ordered me a replacement.
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January 2024 by Brian Bradt
Mr. Stanley Wilson did a wonderful job setting up my new phone and transferring all of my data with ease and keeping my same telephone number. What I thought was going to be a difficult task turned out to be a great success! I am very grateful for his help and getting my phone up to snuff! Thank you!
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January 2024 by Blake Dennis
All this place seems to care about is selling a device, nothing about caring for the customer, needed a screen protector replaced and the lady saw on my account I wasn't due for a upgrade for another 6 months and her mood went south from there by being less helpful with getting a screen protector or cooperating my needs as a customer.
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December 2023 by michelle Scurlock
I had ordered a new phone online and of course I had to go to the store to finish setting up the phone, not only did the rep Nhirey Black help me out with this but she was so knowledgeable and explained every detail, her customer service skills are impeccable, she really cares about her customers, you definitely want to request her on your next visit to Verizon!
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December 2023 by Amy Phillips
Monica was an amazing professional associate at this location! I would highly recommend this location if you are looking to upgrade your services or purchase a new device. She was so knowledgeable and was able to answer all questions and quickly transfer all my information from my old phone to my new one! No sales pressure just straight customer service at the highest level! Ask for Monica! 5 stars! ⭐️ ⭐️⭐️⭐️⭐️
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November 2023 by jenny allred
Very helpful and friendly
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November 2023 by carolyn b
To Verizon corporate: my refund is being sent in a prepaid card rather than a check!? I had automatic payment! It's so much simpler for the person to deposit a check into a bank account instead of carrying another card smh do better. You didn't even have the decency to provide a tracking number.
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November 2023 by Dale Thomas
All the employees were super nice and professional. Matthew and Rodolfo helped me out with all of me and my wife’s phones. I will be back just because of them ??
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November 2023 by Dana McLean
The ladies (Nai I think) helping me were so nice and patient and helped me get my phone up and running again in no time.
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October 2023 by Jennifer G
I had the pleasure of working with LG, She was amazing at helping get my issue fixed she was so kind and patient as I had my toddler with me and I was having to share my attention she'd repeat things so I heard them. She's the nicest agent I've ever dealt with at Verizon over the last few years.
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September 2023 by Susan Lane
EXCELLENT customer service from Mr. Berto Romero. He was extremely knowledgeable and exhibited great patience while retrieving the contents from the tablet I damaged onto my new one. (No simple task since my touch screen wasn't working any longer). In my opinion he went above and beyond.
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September 2023 by jeff bare
The associate that I was working with was awesome she answered all of my questions and went out of her way thank you
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September 2023 by Mac Merritt
They are one of the best, we are lucky to have these guys that work in Sanford location
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August 2023 by Pamela Thomas-Gregson
Upset they don't have a public bathroom now.... employees only due to other customer mistakes.......
