Advance Auto Parts is known for helpful and kind staff who go out of their way to assist customers. Customers appreciate the friendly service and willingness of employees to help with various needs, from installing car batteries and windshield wipers to providing advice on parts. The store offers a welcoming environment where staff are attentive and supportive, making customers feel safe and cared for, especially in urgent situations like before a snowstorm. While most reviews highlight positive experiences, some mention minor issues with customer rewards programs. Overall, the store is highly recommended for its good customer service, helpful staff, and willingness to assist with a range of automotive needs.
Shout out to the store in Selma NC and its manager. They helped us do a fundraiser at the store for a Travel baseball team. Great staff and top notch people here.
March 2026
Pretty good all around experience. Lady that helped me got me what I needed, even though I had to go to another store to pick up the remainder of my items.
December 2025
My car broke down traveling from Florida. The manager was able to help me change the battery and get us back on the road. Made a stressful situation into a happy one for me and my family. Thank you for the help, we really appreciated it.