Food Lion has undergone a significant remodel and refresh, with items moved to new aisles and a more upscale, elegant presentation. The addition of self-checkout is noted as a major improvement. Reviews highlight excellent and patient customer service that goes above and beyond. Shoppers appreciate the MVP card specials and rewards, along with very fresh vegetables kept in enclosed doors. There are now more gourmet, canned, and organic food options, though some note prices have risen. The hot food bar, not available at all locations, receives specific praise for its delicious chicken.