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August 2023 by Tina Vining
Well stocked and friendly service.
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May 2023 by Rachel Griffen
Good place glthey got some good deals at times
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May 2023 by Cassie Yow
A Catherine wells helped me with my purchase. She was one of the nicest people I've ever met. She really knows what she's doing when it comes to what Is ingredients that are in the different scents. She was able to find my mother that has COP D something that wouldn't suffocate her. She made me really enjoy the experience.
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March 2023 by Jennifer Williamson
Great service and love the products.
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January 2023 by Candy Michelle
I called this specific store this morning and explained I bought 3 sprays a body scrub and shower gel in christmas scents and ask if I could exchange them mind you 3 products were brand new and two were used maybe twice and the the lady on the phone stated of course not a problem. So when I go to check out I got the rudest lady I've ever in countered in my life she literally looked like she was having a stroke when I told her I was exchanging and it was so rude I almost wanted to just leave. She made me so uncomfortable and I'm so mad about the level of customer service I just received. I will never come back to this bath and body works ever
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January 2023 by G Moss
Love there semi annual sale. Get to stock up on my lotions
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November 2022 by Tina Pruitt
I love my bath and body works!!
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October 2022 by Angela Doster
My favorite ? ? ? sweet fast friendly service
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July 2022 by Deborah Manning
I shop on a regular basis at Bath and Body Works. I always receive great customer service. This was very special for me today because not only get customer service I received but I truly want say thank you again to Amanda, the store manager for her assistance in downloading the Bath and Body Works App to alert me for sales and for my daughter's birthday gift. I will always be a repeat customer. ?
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July 2022 by Teresa Horne
Bath and Bodyworks is AWESOME ?..The sale is Great and $4.95 You can't Go wrong!!!❤
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July 2022 by Shevella Wiley
The employees were very polite and helpful... the atmosphere was pleasant!
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June 2022 by Greg K.
The store was very nice and clean and it ended there. Staff not only lied about the return policy but refused to return my candles. I spend way too much money at BBW to be treated with the disrespect that I received from this store. I love BBW and I have never had a bad experience until I decide to go to this Shelby NC location. Cashier #3653924 told me the return policy had changed just days before which was untruthful and she was extremely argumentative to the point I was going to leave the store but thankfully another cashier took over the situation. Needless to say she wasn't much better. If I had not had so many wonderful experiences at BBW I would have never went back. Needless to say I will never go back to this store.
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June 2022 by Aliah suarez
Variety of fragrances great products, great customer service.
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May 2022 by G
The store was very nice and clean and it ended there. Staff not only lied about the return policy but refused to return my candles. I spend way too much money at BBW to be treated with the disrespect that I received from this store. I love BBW and I have never had a bad experience until I decide to go to this Shelby NC location. Cashier #3653924 told me the return policy had changed just days before which was untruthful and she was extremely argumentative to the point I was going to leave the store but thankfully another cashier took over the situation. Needless to say she wasn't much better. If I had not had so many wonderful experiences at BBW I would have never went back. Needless to say I will never go back to this store.
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February 2022 by Lory Hunt
Price to high and the free rewards is decieving
