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October 2023 by Rene Olivares
I had a relatively new air conditioning unit that I no longer needed and was outside of the return window where I had bought it. I wasn't sure if it was worth selling to Diamond Pawn or to some random stranger on the marketplace or on the street. To my surprise, I was given a VERY FAIR offer on the spot that made my day. I was able to meet a short-term financial need and appreciate knowing they are a family-owned business! I will definitely return before Christmas to utilize their layaway plan. I saw several high-quality items that caught my eye.Thank you, Diamond Pawn, for being fair and quick!
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June 2023 by Nelson Walker
Visited for the first time today to buy 2 antique coins. I had a positive experience.
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November 2022 by Carlos Bell
If I could give half a star I would. Tried to sell a Sony TV that was 2-3 years old and it was fairly new so they denied the deal. This is not the only time I’ve been there to sell something expensive that was only a year old or 2 years old. Wouldn’t recommend doing business with them.
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August 2022 by Brittany Davis
The employee I spoke with was rude and unprofessional.
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July 2022 by Cindy K
There are better places who do not rip you off.
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June 2022 by Henry B
This place is a joke. That's why their store is empty. My millwaukee pack out and every cordless tool all new they say isn't worth anything. ROLMMFAO. ZERO STARS
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May 2022 by Savannah W
Very rude people! Do not give them your business!
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December 2021 by Joncrazy
This shop has an above average inventory with lots of great items but the problem is pretty much everything is priced through the roof! So high I didn't even bother trying to negotiate but who knows maybe they leave ALOT of wiggle room with prices but if not I'd say they will be holding on to most of thier items! And I sure hope they at least pay as good as they price stuff but I would assume they buy something then price it for 4x OR MORE what they pay.... But guess if you are lucky enough to be in the upper high class of Shelby with plenty of extra money lying around then you would probably love this place!
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October 2021 by Dennis Cochran
Worst pawn shop in western nc,rip offs,scam artist and all around dirty people###!!!!!
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February 2021 by Joe Bang
Won't go back
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July 2020 by Perfect Downfall
Don't go to Diamond Pawn in Shelby NC..... They practice illegal business tactics.... They took a $50 payment from me for a layaway guitar. Then they Claimed that they had not received my payment.... I then proceeded to show them the paypal transaction ... They saw but still denied itI then called paypal and the rep agreed that the payment had infact went trough but they still denied it....I waited a few days to give Diamond pawn a chance to change their tune... I asked the same guy if they had found my payment he immediately started stuttering shift illy and again told me no....So now Im having to dispute the payment instead of sueing them because I cant afford to sue over $50...So yeah Diamond Pawn Gets away with basically robbing me... Is this fair what did I do to deserve that....
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February 2020 by Ang Fowler
Nice shop. The owner knows my husband Greg. Def worth checking out if youre in the area. ?
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June 2019 by R Nuzum
Great guys here!!!
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February 2019 by Sherry Owens
Edit-- sir you are wrong. Your employee stated I had 90 days to pay. I was within my contract time. Your store same as stole from me. You will reap this bad business. Because what goes around comes around. I was honest in my dealings with you. Too bad your store wasn't. If you checked your prior records you would see I have been a loyal customer. But never again. Unethical, unreliable, untrustworthy.
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February 2019 by Sammy Black
I wouldn't trust these crooks for 1 second