Metro by T-Mobile, located at 302 E Dixon Blvd Ste 10, offers unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers frequently praise the friendly and helpful staff, particularly Au'Monfi and Jaliyah, who are noted for their exceptional customer service. Many reviews highlight the staff's willingness to go above and beyond, ensuring that customers leave satisfied. One reviewer mentioned switching carriers and saving money while also enjoying better reception at home. Others appreciated the thorough assistance provided during the phone selection and setup process, noting that staff members like CJ and Monti are knowledgeable and attentive. While some locations may not meet the same standards, the Shelby office is commended for its professionalism and quality service. Overall, Metro by T-Mobile is recognized for its affordable plans, great phones, and outstanding customer support, making it a recommended choice for anyone in need of mobile services.
Major shout to CJ and Jaliyah , these 2 are AMAZING !!!! I greatly appreciate the GREAT knowledge and customer service that I received by y'all .
May 2024
Au'Monti is such a great help with my phone troubles every time I come in. Thank you so much Au'Monti
April 2024
Got great and friendly service switching carriers today from C.J. I’ll now be saving $50 a month on my phone bill. The reception in my house is better now too!
