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December 2023 by wita kurniawan
First class customer service by CJ, thank you so much for your help to setup a new phone number for my friend!
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November 2023 by Joann Vega
CJ was extremely helpful in first helping me to choose a phone, second, in setting up my new phone. He knows his work well. He is friendly and helpful. I really appreciate the has given me.
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November 2023 by Kim Smith
Aumonti and Jaliyah are the best. They went above and beyond very Professional recommend you to take your business there. Some of the best customer service I've ever had.very good and fast and know what they are doing thank you girl u all are the best.
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July 2023 by Anjelica Thompson
So my husband and I went to Metro today. Not really sure what we were going to do as far as if we were going to switch or not. There was an amazing woman who helped us. I asked so many questions and she didn't let us leave until our phones were on and working. Monti is the wonderful woman's name. Walked in only thinking about getting 1 phone but walked out with 2 google pixel 6 instead. Please get this woman a raise because honestly she is absolutely amazing!! I've never had such an awesome and informative person dealing with any phone providers. We are so pleased with the phones and service. Get Monti a raise!
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July 2023 by Anne Russell
Didn't get my phone fixed...
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May 2023 by Carla Humphries
I just bought a new Samsung phone and it didn't have a charger with it and now I have to find transportation to get back to try to get a charger from y'all. My data is constantly going in and out. I love using Metro but I'm seriously considering leaving Metro now. VERY UNSATISFIED WITH THIS PHONE, THE CHARGER, AND METRO'S INTERNET??
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February 2023 by Craig Cook
Even though it was busy they got with us as soon as possible
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November 2022 by Donald Salisbury
Good business hard to get in and out
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October 2022 by John Geraghty
Well they screwed up the account by cancelling it when it should've just been turned off
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June 2022 by Deborah Manning
On behalf of a family member receiving new service, thank you Briana and Nikki of Metro by T-Mobile Shelby, NC for your professional and courteous service.
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December 2021 by Wil Strange
Staff were very experienced and honest about devices. They were also fast.
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October 2021 by Maria Salyers
The service is good for the money . I have 3 lines and pay 110 a month ...
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October 2021 by Gina Styers
Go see Bri (Briana) at Metro PCS in Shelby! She is AMAZING! She truly knows what she is doing!!! I think she could program and set up a phone blindfolded!
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September 2021 by Dani Taylor
This store has terrible customer service. The associate answered the phone then told me to come into the store for the information she could give me over the phone. I have AT&T and wouldn't even be calling this raggedy place but to help a relative. Zero stars is more fitting.
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May 2021 by J Coleman
Went in to port my number. Quick and simple. The longest part was me getting my acct info. Very pleased!
