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January 2024 by Veronica Simpson
Great place to get your car repaired. The mechanics are great and very knowledgeable. Check my car completely and did not try to charge for repaired that was not needed. Thank you, for being honest
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November 2023 by Office Manager
We had 2 flat tires while traveling thru the Shelby NC area. The ladies at the Mr Tire in Kings Moutnain and Jennifer at the Shelby location where overly helpful and extremely nice. We got tires removed and replaced. The service was fantastic.
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November 2023 by Scott B
Great and friendly staff. I've always enjoyed going here. Great service too!
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August 2023 by Brandon R.
I called Mr Tire a week earlier to get a quote on some tires, the young lady who answered the phone took some info from me then put me on hold for about 10 minutes, then came back got the rest of my personal information and said she'd call me back with the quote. After an entire week I still haven't heard from her. Customer service is definitely a lost art.
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July 2023 by Linda Smith
Had oil changed Friday. Took over 2 hours. On Sunday I noticed oil on my drive way. Called Monday morning, took car back in no one there to work. Been using this store for over 20 years but I will not be back.
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July 2023 by Michelle Crance
It took 2 and a half hours to get 1 new tire put on. I asked at the beginning how long it would take and she said "not too long"
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June 2023 by Dean Lutz
Excellent Service Center. They helped diagnose my wife's car issues and fix them quickly. They were also able to point out the wrong tire size installed on my wife's car so we were able to have it replaced before it messed with the front alignment.
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June 2023 by Zachary Clary
Very fast and friendly. Only issue was wheels weights were double stacked causing them to make noise rubbing my caliper.
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June 2023 by Camille Boone
The lady at the counter told me one price looking at the computer screen and then charged me $20 extra dollars when the invoice was printed. I will not be returning to this location.
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May 2023 by Hannah Eller
I ordered my tires through TireAgent (10/10 recommend them also) and one of the delivery options was having the tires delivered to an installer and Mr. Tire in Shelby NC happened to be an installer for TireAgent thankfully! Next closest one to me was in Gastonia, NC which was inconvenient.Mr. Tire was not busy, they got me right in (I had made an appointment that morning though), I was there for about 2 hours which I expected - all of their bays were full when I arrived but I feel like they got me in in a decent amount of time. Jennifer, the girl at the front desk, super nice and knowledgable! I haven't had any issues so far, I'll definitely be back!
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April 2023 by Samantha Odom
Took longer than expected to change a tire, lost one of my custom valve stem covers for my tire. But offered a $15 discount on my next tire purchase
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March 2023 by GYAD
When you go to get tires put on ask for the professional tire man I forgot his name he’s great!!! Shelby nc location
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January 2023 by Pam Taylor
Was told my car inspection would take 20-25 minutes. After 25 minutes it had still not been even pulled into a bay. When I explained that my lunch break was almost over, and requested my keys back...I did not even get an apology from the manager. Instead she rushed into the garage to finally get someone to start the inspection. I had to walk outside and explain again that my break was almost over, and request my keys be given to me. HORRIBLE customer service!
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January 2023 by Susan Bruns
They got me right in, went over everything in my car and took care of the problem promptly.
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September 2022 by Jeannie King
Promised a particular tire in stock. It wasnt.. appointment was made and they didn't have the tires. I won't be back.
