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February 2024 by C P
Staff was young and not very knowledgeable.
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January 2024 by Adrian Goins
Came in last week for windshield wipers and British helped me find the correct size for my car. She was very nice and knew the answer for all of my questions. Wish I could give her 6 stars!!!
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December 2023 by Brett Callahan
Richard went above and beyond to help me with my car troubles!!
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December 2023 by Marsha Carsner
Zac was trying to sell me the wrong part. Obviously didn’t match what I needed. I had the part with me so it was easy to see it wasn’t right. Definitely felt like he believed since I was a woman he could sell me whatever. Shaking my head.
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November 2023 by Kelsey Hall
Zac has excellent customer service.
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October 2023 by jacob mcdaniel
Zac installed my battery and was very nice and helpful! Ask for zac if you go here!
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September 2023 by Kendall Laughter
Back in March, I was headed to the Charlotte airport to travel to a funeral. I was having battery issues, so I stopped in here to buy a kit to clean the corrosion. The man who helped me, I don’t remember his name, was very kind. Without my asking for help, he cleaned my battery for me, and did so with a smile. He didn’t know it, but he completely made my day, and I got to the airport with plenty of time for my flight. My battery was still bad, but his help got me where I needed to be. I will never forget this. If you have auto parts needs, go here!
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September 2023 by Bobby H
This was my last time ever going to O'reilly's in Shelby. I walked in right at about eight o'clock and stood right by the counter in front of one of the staff. He was on the phone so I waited patiently, Yet proceeded to end that call and answer another call without even acknowledging me being in the store. I then proceeded to wait a few more minutes the phone call got lengthy, so I walked out after another employee walked in and told me to wait. Zac is a good dude and followed me out to fix the situation, But the damage was already done. The family business used to really come to them a lot but not anymore.
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August 2023 by Ricky Brackett
Good service..very knowledgeable
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July 2023 by William Cranford (Egridemini)
Good store, cheaper than competitors just doesn’t always have what’s needed in stock
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May 2023 by Chris Wendt
Very nice lady started to experience some very pleasant. And one guy who seem to be mad at the world one of my pet peeves is wet people make their problems open the customers problem.Every human being on this planet has bad days and that there’s some that seem to have them more regular then others.All I heard about was why he didn’t have time to do what they’re supposed to do. What is the simple battery installed and the guy had such an attitude about it but I told him to refund my money and I was going elsewhere.Then, instead of trying to salvage my business, he turned his attitude up.Obviously, I know that this man does not always business or probably have much of a stake in the company, but the business owner needs to be very well aware of people that work for him and behave like this. There a direct reflection on them.I am reading this review to Spiros, because he might’ve just been having a bad day, but it was completely unacceptable behavior. And especially self when I was very calm and just wanted to cheer him up and snap them out of whatever things seem to be on his mind.When I realized it was just what are likely his personality I’m not interested in after dealing with that particular person again.However, the reason this is not getting a one star review is because of that lovely lady, who is very sweet and I could tell wanted to intervene, but for some reason he did not, or could not.Owner of this business contacts me, Mason well aware that they are informed of this and have addressed it. I will change this review with more of a positive light.Everyone of us has bad days from time to time, I myself am most certainly far from perfect, but there are people that care and others, that you do not.I prefer to give my hard earned money and business to people who care .
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February 2023 by Amy Mayberry
They actually helped me out and was very friendly about it. They answered all my questions and had a average price for the parts I purchesed. I Will be going back when I need car parts.
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February 2023 by Don Runkle
Friendly and courteous people. Knowledgeable and helpful. Only place I shop for automotive products.
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February 2023 by Scuba Steve
Guys working here are super helpful
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January 2023 by Angela Borders
These guys are outstanding in Shelby, NC. Very helpful, friendly and go out of their way to help. They work together as an team. Always thinking of your needs first.Just went in yesterday to buy an headlight bulb. Ended up buying an twin pack at an better deal package per price. Then, also got my cell batteries in my remote for my car. They, even changed it out for me.The store is always clean, well maintained and their always on the job. Very knowledgeable group.I stop in for all my car maintenance there.
