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December 2023 by Chris Murray
I ordered an Xbox series X talked to a representative over text and got a delivery date, called the store and asked and they only said that they'll look into it and never called me back. The person I talked to in text said it would be delivered and the store were Rude and raised their voices and would not let me talk to a manager. Don't do business with this RAC I've dealt with were nice this one is ghetto and they won't let you talk to their manager or try and work with you, worse experience with RAC I've ever had, Went to Aaron's as soon as I got off the phone with RAC and they helped me immediately and got it shipped already, don't ever do business with these ghetto crooks.
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December 2023 by Jen Tate
Easy apply and generous credit limits... Low weekly payments!
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October 2023 by Tiffany Tate
Rude and still wants you to pay for furniture I still haven’t received it
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September 2023 by la nena nena
So unprofessional!!!!!I left a deposit was scheduled for a delivery that never arrived!!I RECIEVED ANOTHER CALL FOR ANOTHER DELIVERY DATE, AGAIN IT NEVER ARRIVED, THEN ANOTHER WEEK AFTER I RECIEVED A CALLED AND WAS TOLD THAT I NEEDED TO MAKE ANOTHER PAYMENT FOR THE FURNITURE THAT IT WAS GETTING LOADED IN THE TRUCK AND ON ITS WAY TO ME!! 2 MINUTES LATER I RECIEVED A CALL THAT THEY COULDN'T VERIFY MY REFERENCE CONTACT!!!VERY SHADY UNPROFESSIONAL BUSINESS!!I HAVE BEEN MAKING PAYMENTS FOR FURNITURE THAT I HAVE NOT YET RECEIVED!!
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August 2023 by Imagine Escape
Absolute worst experience ever! Employees communication with each other and customers are poor at best. Also, they were extremely unprofessional and overall I just regret renting from them. 0 out of 10, would not recommend!
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July 2023 by Chris Puckett
Had a great experience every time I go to rent a center
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July 2023 by Paige Reynolds
They are always willing to work with me very kind easy to get along with and helpful
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July 2023 by Chelsea Hudgens
They were slow and didn’t really give what I wanted
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May 2023 by Tamara Green
The managers and staff at the Shelby store are amazing. They were very respectful and extremely helpful. I would recommend doing business with them any day! Thanks so much for all your help!
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April 2023 by Alicia Porter
Stop calling people the day that their payment is due. I know when my payment is due. Literally no other company does this. I’m to the point I’m about to send my stuff back and finance it through a better company. The only reason I used rent a center in the first place is because of how quickly my stuff could get here. I’m 100% regretting it now.
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March 2023 by Jennifer Chaney
At this point I just want my money back, I ordered a dryer on February 18 and it is now the 25th and I still haven't received the dryer. I set up auto pay but today I removed it because it's already time for payment but I'm not paying for something I don't have and can't use.
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December 2022 by cassi moorcroft
If I could give 0 stars I would. I was pre approved online and when I went into the store they said that I was not approved and not only that but when I was in there looking around I had noticed a bunch of cockroach traps with dozens of roaches in the traps and behind the furniture it was absolutely disgusting.
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December 2022 by Christanya Roelecke
hi i hate doing this because I'm a disabled women going through alot of stuff right now and i have spoke to the gentleman there and always very nice and they told me if i need any help with my payments to call them and they help so im on a monthly payment but the last couple months i have been making payments weekly and they had no problems but right now my mother is in the hospital and my husband works but they didn’t pay him for the holiday week so i was going to ask if i can do weekly again but because my mother being hospital i forgot to call and i was sorry but the reason im writing this is because they have one of the most unprofessional women there i told her i will pay something in three days because everything im going through she just kept pushing and pushing and very rude and also when your speaking someone about there payment’s please get away from the Tv so we can speak and we can hear each other im a godly women but because she was so rude and unprofessional i cursed a couple time and normally im a very calm patient woman
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November 2022 by Amber Dawn (Lil'Mama)
Very pleasant nice friendly bet easy to work with
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October 2022 by Cassie Gold
I never got my order and I never got back my money your company have robbed me for my hard earned money
