Shope's Shoes is a store known for its great customer service and helpful, attentive, and knowledgeable employees who treat customers almost like family. They take their time and give their full attention to finding the perfect fitting boot or shoe. The store is clean and offers a good selection, particularly of work boots including steel and composite toe options from top-of-the-line brands like Thorogood, Ariat, Justin, Durango, and Irish Setter. They also carry brands such as SAS, Defy, and Brooks. While some customers feel the selection of styles or specific brands could be bigger, they are praised for having a reasonable price and a bigger selection than many other stores. The store excels in service, with employees going above and beyond, such as directing customers to other help, cutting and installing insoles, and working to secure every possible discount. Many customers rely on Shope's for all their work shoe purchases, citing the great service and the quality insoles that provide important support for feet and back for up to two years or more. The experience leaves customers happy, with many stating it is their only go-to store and that all their future shoe purchases will come from Shope's Shoes. They are considered a top-shelf store where you will be happy you visited.
Very great customer service. Thank you Shope's Shoes!
March 2024
I called Shope's Shoes about repairing an old pair of handmade boots that I have from the 60s. And although he said he couldn't help me, he directed me to someone who could help me. Thank you Shope's Shoes!
February 2024
They had exactly what I was looking for (work boots) at a reasonable price and they were very helpful. I searched 4 other stores looking for a good pair of work boots and they had a bigger selection than any other store I went to.
