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October 2023 by Ms Shortcake
I got my eyelashes done for the first time, and everything was great. The customer service was wonderful, the place was clean, and the wait time was short.
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October 2023 by Jakira
the man is very rude he handle hands very aggressively & doesn’t do good job on nails & rushes the process
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June 2022 by May A.
The older woman Leah, who is the owner is very rude and she is rough. They are not very friendly to new customers just to their usual customers. They speak over you and to each other. There is one nail technician in there she has the nastiest attitude. It's not a friendly environment. Me and my daughter went so I could get a manicure along with my toes painted and I used regular polish. She got gel polish, they over charged. We paid 70.00 for one gel manicure, regular manicure, and my toes painted. I let my daughter Pay while my nails dried. I was like 70.00 later when I realized it. No one got acrylics. She said Sophie was nice, Micheal is nice. Leah has a nasty attitude.
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March 2022 by Shante Culp
My first time I like them very attentive to the customers. I will definitely go back.
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January 2022 by Brittany Cabaniss
Me and my cousin went to Sophie nails for the first time on New Year’s Eve and waited for about an hour or two for a pedicure and manicure. As we was waiting I noticed that when she finished this man’s pedicure she put all of her dirty equipment in a bucket and took it to the back and dumped them into the sink and used a nail brush and some hand soap and washed her equipment for maybe 5 seconds and rinsed the bucket out with water and put the equipment back in and went to the next client and done her pedicure. When she got done she did the same thing and then came to me to do my pedicure. When we asked her if she sanitized her equipment she said she had to go ask someone and came back and said that she used barbicide. So when we asked how she just cleaned her tools she had to go ask someone even though she’s the one that just did it and then she came back and lied to us. So me and my cousin just got up and left.
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September 2021 by Dykisher Logan
Loved It Passionate Work
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August 2021 by Erin Williams
They did a phenomenal job Michael was so nice and really made sure everything was right. The girl who did the design on my nails was so nice and did such a good job. I can’t stress enough how amazing she did!!!!! This was the first time my nails have looked exactly like the reference photo. I have never had such a good experience at a nail place. If I could give 10 stars I would 100/10 I will never go to another nail place ever again they did AMAZING!! I AM IN LOVE WITH MY NAILSServices: Pedicures
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July 2021 by Renada Gullatte
Showing grace because of the holiday weekend however.... 1. Customer service was horrible 2. Furniture was cheap 3. Product dilutedLittle labor law was absolutely adorable and so smart but not enough for repeat service.I got a pedicure at the mall pre-pandemic for same price and they topped everything I mentioned above. You won't die if you go here but I am sure there is better in Shelby.Service: Pedicures
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May 2021 by Staci Dyer
A friend and I went to four other nail salons for a pedicure before going to Sophie Nails. They each told us we needed an appointment. We didn't know that. Sophie Nails took us right in and both technicians did a fabulous job!
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May 2021 by Olivia McCarthy
I was a walk in for a pedicure and they took me right away. The girl did such a good job! So thorough and gentle. She was really sweet. Definitely keeping this as my nail place now
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April 2021 by Christina Cox
Best pedicure I’ve had by far!!! Very pleased! Can’t wait to come back!
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April 2021 by call of roblox
Great service, nice people. They did a good job on my nails
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April 2021 by Stephanie Johnson
This was my first time going here with the recommendation from my best friend. I only give them 4 stars and not 5 because they were supposed to be open at 10 and didn’t open until 10:10. The lady pulled in beside me in the parking lot at 10:10 and walked straight in and flicked on the open sign. No other worker arrived for at least 20 minutes, even though there were at least 6 customers in the store. I got my manicure and pedicure done in about 2 hours after all the waiting.
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February 2021 by Belinda Smith
I LOVE EVERYONE THERE
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February 2021 by Peggy Naylor
Rude.. didn't even acknowledge me and served the customer that came in after me. I walked out
