Victra is a Verizon Authorized Retailer offering a full range of wireless devices and accessories. Reviews highlight excellent service from knowledgeable and dedicated staff, described as fantastic, friendly, top notch, cool, charming, professional, and honest. Consultants patiently troubleshoot difficult problems, provide clear options, and graciously serve multiple customers without rushing. They demonstrate great persistence, staying way past closing time to resolve issues. While waits can occur, the service is consistently praised as worth it. The team strives to create the best possible experience in a trustworthy way.
New staff, worked with a girl today who’s new.. would’ve never known if she hadn’t told me. 10/10 customer service.
June 2025
Great dealer excellent service took a little while to get it all set up but price and all it was worth it . Hailey was awesome she patiently went through the process even though we had to jump through a bunch of hoops . Can't thank her enough Great Job young lady thank you
June 2025
when I got there I was bummed there were a couple people ahead of me in line but the person working there, Hailey, fixed each of their problems and before I knew it she's taken care of mine and my precious phone was working again. friendly and top notch
