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April 2024 by Jalayne Kronz
Worst experience ever. Employees were talking about inappropriate topics and it smelled like marijuana. Management is horrible.
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April 2024 by Robert OShea
When you first walk into the place, it's very appealing and clean. Then the curtain, so to speak, is drawn back, and you get to see the underlying truth.Customer Service is so boring, it's like we are an inconvenience to them. As they stand there and ask. What do you want.I asked how much the hot dog bits were. Reply. It's up on the board. Well, then I decided on getting them anyway but soon discovered that the dough is raw on the inside and the hotdogs are room temperature at best. Maybe it was just that one, but after 3 raw dough bites, I put them down.My husband got the sugared bites, and he said they were better than the burnt ones he got last time we went there. But that they were saturated in something so that the sugar that was poured over them would stick.Fortunately for me, I was able to heat my hotdog bites up after I got back home. Now cooked and nolonger raw, I ate them. Fortunately for them, I didn't get ill, or I would have called the health department.Neither I nor my husband will ever be going back to that place again.The people running the place must not eat there cause if they did, they'd have not served me raw hotdog pretzel bites, or maybe they would cause it would mean losing money.Then, when I said to my husband not to leave a tip, I got this look of disdain from the cashier.My suggestion would be to avoid this place. There's a nice Expensive restaurant right next door that you can spend your hard earned money at.
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December 2023 by Savannah Madden
I had an amazing time, the service is amazing! Having good customer service is such a rare thing now.
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December 2023 by Jacy Hernandez
Not much seating but very nice staff and clean.
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December 2023 by Laura Ashley
Although some of my pretzel bites were still raw the service with the young African American female was awesome! She was so friendly and I wish I caught her name but anyways a big shout out to her for being so nice to me & my parents when we stopped in.
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December 2023 by Cyra Lowery
Workers did not wear gloves even when rolling out dough. Waited in line for a long time.
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September 2023 by Dashy RL
best place good service
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September 2023 by Dawn Martin
I was in the store a few days ago and everything was awesome. Servers were very helpful and friendly. They even made me a fresh pretzel without me asking! It was delicious. Agreat snack on a beautiful day!
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September 2023 by Pinal Mehta
Terrible and ridiculous customer service. She literally banged the box on the counter & said please don’t come back angrily. Extremely rude behaviour. Extremely rude staff. Shut this store off.
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August 2023 by Tiff Cakes
The pretzels were okay but I noticed the worker making the pretzels didn't have on any gloves or a hair net. Definitely not sanitary enough for me so I won't be purchasing from this location anymore.
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May 2023 by sommer barwick
Went couple months back walked in and the guy said they did not have any pretzels they were out completely. Yesterday decided to give another try. Got there about 3-4 mins before closing dodnt realize they close at 7. Was given the food and drink free bc apparently they cajt make anymore close to closing. The pretzels were hard a s barick willnot return. Its ridiculous to say uoir opem but cajt make anything.
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May 2023 by Faviola Lemus
New owner! Employees were very attentive they will make you anything on the menu. Everything I ordered was fresh and delicious. Thank you.
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March 2023 by Cody White
If you want to see 3 men fail @ their pretzel job, this place is for you… pretzels had been sitting under a heat lamp for too long. The pretzels are crispy like chips. I’d be embarrassed to work here; let alone own it. ?
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February 2023 by Francesca C.
Booooooo. Had literally nothing but plain bites but had to put a sign saying they had to make more food when there was plenty of the ONLY thing they had here. Also had asked for pretzel w almonds and they said the "manager didn't recommend". ???
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February 2023 by Krystal Y.
I just left this Auntie Anne's and am so pleasantly surprised by the new staff!! They made fresh pretzels nuggets for me and then offered a free drink for the wait!! Keke and Quincy are the absolute sweetest and I'm so happy with my service :))