Boost Mobile, a wireless service provider, has received mixed reviews from its customers in San Marcos, Texas. While some customers have had positive experiences, others have encountered issues with the staff and the billing process. One customer, Sarah, reported that an employee at the Boost Mobile store located on Highway 80, Suite 103, sold her two phones without requiring a photo ID, which could have led to job loss and termination. Another customer, Rene, praised the patience and assistance of an employee named Abraham, who took the time to explain things to Rene, an older customer. Similarly, a customer was impressed with the service they received from Abraham, who made the process of switching service and setting up new phones a breeze. However, another customer faced issues with the card payment system, where they were charged multiple times for a single purchase. The manager, who the customer assumed to be the owner, offered the item on the house, but the customer was still charged the amount of times they entered their card. Despite the billing issue, the customer acknowledged the helpful gesture and suggested that others pay in cash to avoid similar problems. Overall, the Boost Mobile store in San Marcos has received a mix of positive and negative feedback, with the staff's assistance and the billing process being the main points of concern for customers.
sarah at boost mobile employee sold me 2 phones last year without requiring a photo i.d to warrant check in san marcos texas 1023 highway 80 suite 103 she said I could lose my job and get fired for doing this robert also threatening me after purchase well just informing yawl about the truth in this matter okay thank you... read full comment
May 2024
Hi, this is Rene.I would like to give Abraham 5 stars.He's been very patient with me and helped me a lot.And I'm old so he took his time to try to explain things to me thank him very much
April 2024
I received the best service possible from Abraham, he made switching service and setting up are new phones a breeze. Having a painless experience means everything.lf l should ever have an issue with my phone Abraham will be my go to guy.