Boost Mobile, a wireless service provider, has received mixed reviews from its customers in San Marcos, Texas. While some customers have had positive experiences, others have encountered issues with the staff and the billing process. One customer, Sarah, reported that an employee at the Boost Mobile store located on Highway 80, Suite 103, sold her two phones without requiring a photo ID, which could have led to job loss and termination. Another customer, Rene, praised the patience and assistance of an employee named Abraham, who took the time to explain things to Rene, an older customer. Similarly, a customer was impressed with the service they received from Abraham, who made the process of switching service and setting up new phones a breeze. However, another customer faced issues with the card payment system, where they were charged multiple times for a single purchase. The manager, who the customer assumed to be the owner, offered the item on the house, but the customer was still charged the amount of times they entered their card. Despite the billing issue, the customer acknowledged the helpful gesture and suggested that others pay in cash to avoid similar problems. Overall, the Boost Mobile store in San Marcos has received a mix of positive and negative feedback, with the staff's assistance and the billing process being the main points of concern for customers.
Alma was very helpful, and offered patience and great customer service!
May 2026
Martha was amazing and very attentive. Ask for martha and she'll take good care of you!
May 2026
Never have I met someone like the Hispanic boy I think his name is izak he don't just sell u phone, he dives u to ur best option and finds the best deal for u. Thank u boostmobile
