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October 2023 by Yah Yah
I highly recommend Cox Repair Service!!! My daughter I were traveling from Jacksonville, Florida to Westchester, New York. My personal car broke down on Keen Rd, Four Oaks, NC 27524 around 6AM in the morning. Ironically, the manager’s name is Lloyd and the service technician’s name is Lloyd. Both Lloyd’s are phenomenal. Lloyd towed my car to the shop, scanned it, and informed me my transmission must be replaced. However, he gave me a solution that enabled me to drive to New York without having to replace it immediately. Thank you Lloyd, for your prompt response, professionalism, expertise, and not taking advantage of the situation. As a female, I felt total peace at this establishment.I am forever grateful to Cox Repair Service. May God continue to BLESS you gentlemen. Stay Amazing!
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April 2023 by christina Littlewood
Our family was traveling a long distance and broke down on a Saturday early morning. We found Cox Auto repair and Lloyd answered our call at 6am! He helped us get back to his shop, diagnosed the problem and helped to find someone else to help us since he didn’t have the part needed to have it fixed that day. Lloyd was like a guardian angel to us- he was kind and trustworthy. We had 2 kids and a dog in tow and he helped us to feel comfortable and safe. We are grateful to have found this place and would highly recommend it to anyone! Thank you!!!
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March 2023 by Margret W
Well considering they didn't take me seriously was a major strike. Number two if that's your backup guys get the job done right especially if you have a kid. If you can't do it then don't answer the phone and don't waste our time thank you!
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March 2023 by Montae Kimble
Highly recommend! Great work, solid price, very easy to communicate with, overall very very nice Team. Best customer service in Town!!
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November 2022 by Monica Cruz
No hussle, this guy knew exactly what was wrong with my car. Recommend 100%
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July 2022 by Don Starling
Cox towed my car to their shop and repaired faster and cheaper than I was expecting.Always very good service! Thanks Don
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March 2022 by Marissa Marsh
New to NC. Brake line broke, found Cox repair on Google. They were there quick towed my truck to shop and had me back up and running in no time. Very thankful they are there and will use them for all my truck services and repair.
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March 2022 by Robin G.
We took my sons car in for AC repair. The car was expected to be in the shop for 2-3 days with an expected bill of $800.00. It was ready the same day for $105 less than quoted and they did a few extras like bolting in the radiator and adding a pin to the key /key fob. I was very pleased with the speed of service and of course the extras! Thank you guys for taking care of us so quickly and professionally.
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February 2022 by Tom Bell
I have been doing business with Cox Repair for years. They have kept my vehicles in good shape and saved me a lot of money by extending the vehicle life. This is a business to to put into your phone contacts. Call Dennis and he will fix what’s wrong.
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September 2021 by Susan Carver
I was out of town at a meeting in Smithfield. and my car wouldn't start - everything was black on my panel and it wouldn't turn over. I looked on my phone for a tow company and called Cox because they had five stars. They EXCEEDED five starts in my book. The driver (sorry I don't remember his name) arrived quickly, was super nice and friendly and tried everything he could to jump my battery. The battery was shot. He towed me to O'Reilly's and told them I needed a new battery and said they would take care of me which they did! I highly recommend Cox Repair Service and Towing and if I ever need them again in the Smithfield area they will be the one I call! Thank you so much! You are great!!
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June 2021 by Dana Williams
Nice place friendly staff
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April 2021 by Stan Lech
My vintage 1972 corvette broke down on 95S in Smithfield ( a trip from NJ to a Miami ) . They were fast at flatbedding my car to their garage and did excellent work to diagnose and repair it. Honest and fair priced serviced. I was pleasantly surprised and grateful!
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March 2021 by Roland L.Thomas
They treated me like family, and their staff was great from the tow into their shop to doing a very professional job on my vehicle. I enjoy talking with Lloyd and his wife. Great folks over there.
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January 2021 by Sheila Adams
Have nothing but good stuff to say about Cox Repair...they were friendly, and efficient & what I consider a fair price...Highly recommend them
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November 2020 by Devin Wall
Awesome service! Thank you