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November 2023 by dylan krebs
Good service, asked for a few documents I had misplaced at an earlier date and they were avid on helping me replace those. Only thing is when I got my vehicle back from its scheduled maintenance, my tire pressure system warning light came on and now my front two tires don’t read anything after being rotated.
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November 2023 by shane futch
Took my Ram truck there in March 2023. Picked it up in October. They had it for 6 months. Check engine light was on and that's the reason it was there. They finally got the parts needed in July. That still didn't fix it. Finally in Oct they say it needs a new motor. So it took 6 months to figure it out although I don't agree that the motor is bad. For a self employed person going 6 months without a vehicle is ridiculous. Communication has also not been top priority. It's just been a big mess. I must been put on the back burner although I bought the truck in 2012 from there. Ask yourself this before you take anything to them. Can I go months without a vehicle?. I rest my case.
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October 2023 by Jesse Hamilton
Easy to make an appointment, quick service. Funny though they are renovating and it was a bit of a puzzle finding the service department. Said it was due to be completed soon. Great folks!!!
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October 2023 by Kelsie B.
My boyfriend bought a car from here 5 months ago, a cadillac to be exact, the car sales man was so super nice and helpful with the lies he told us about the car such as we were leaving there with the cadillac that had just had new tires put on the car, took the car for a oil change and tire rotation just to find out NO new tires were put on the car, when we called to ask about this we were told "this is not there problem and we should not be calling about things like that, i hope our sales man Johathan Perry enjoyed his pay day BECAUSE WE PAID FULL IN CASH FOR THE CAR, while getting over on people who are already struggling with the world we live in. Will not be back here nor will i refer anyone to purchase a car from here new or used!
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September 2023 by Chris Charette
This dealership really needs to get it together. I bought a vehicle from them and 2 months later the title is still showing in someone else’s name. No one can give you a direct answer on what is going on. I have never seen such a poor job with handling of a customer. The buying process was great but titling and trying to figure out how to get service contract money back no one can get it together.
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September 2023 by Kellie Hawley
Was on the hunt for a Jeep Wrangler. >2020. Ended up at DJCDJR because they provided me with the absolute best deal and customer service on a BRAND NEW 2024! Never thought I'd own a Jeep, needless to being a "first time/first owner" -- - I smiled all the way there to pick it up and all the way back home (2 hour RT drive) vs the 2 minute drive to the Jeep Dealership from my home. Well worth the trip! Thank you to Jeramy and Jay at the dealership for making this a smooth process from beginning to end! And the follow up post-purchase! EVERYONE, PLEASE GO THERE AND ASK FOR JAY JONES FOR YOUR JEEP NEEDS!!!#JEEPOWNER4LFE
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September 2023 by Anthony Barbour
Great place to buy a vehicle from. Anthony is a super nice salesman. He was very knowledgeable about the Jeep. Definitely recommend Deacon Jones CDJR.
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September 2023 by James Anderson
Two hours for a scheduled oil change and state inspection. Inspection was not done but the dealership failed to inform me it was not necessary since the car was purchased this year. I took the car to Vavoline (didn't want to wait any longer at dealer) to get the inspection and they informed me the inspection was not necessary. Still waiting for a callback from dealership to get the cracked plastic decoration trim on steering wheel replaced. They are supposed to call to schedule appointment when part comes in. Car had less than 3000 miles on it when the piece cracked.
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August 2023 by Cynthia B
Jillian was wonderful. She did such a great job showing me cars I wanted to see. While on a test drive she was very knowledgeable of the car’s features! Will visit her again!
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August 2023 by Scott Morris
My wife and I enjoyed our buying experience at Deacon Jones Dodge. Phillip Jones did a great job listening beyond just trying to sell a vehicle. We would recommend going to see Phillip for your next vehicle, nice to not feel pressured in purchasing a vehicle but having someone be there to assist
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August 2023 by Randy Motz
The service was efficient and done in record time. I was advised as to the cost to repair my rear brakes before any work was started, so I could decide to have it done then or later. I would use this facility again.
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July 2023 by alan coutts
Amazing service from beginning to end. After searching for months and talking with multiple dealerships, the team at Deacon Jones earned my business. When looking for a new Jeep or another vehicle don't over look this small town dealership. Shane and Philip have earn a customer for life.
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July 2023 by 2Bit P
Now that I have been there, I wouldn't go anywhere else. Professional sales staff. Excellent treatment. They let us take our time and look at all the vehicles. When the time came to close the deal, they gave us an excellent price for our trade in and found us the best financing. My wife returned a couple days later and the salesperson took the time to explain all the features of the truck to her.Thank you, Gavin. Excellent from start to finish. All 10's!Thank you, Deacon-Jones -- We appreciate your fine dealership. When it's time, we will look forward to returning.
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July 2023 by Sarah DeGruchy
Everyone is always so nice and helpful. Brian and Shannon in the service department always seem to go above and beyond, and Shane and Jon have sold us our last 3 vehicles!!! We appreciate all they do for their customers and will continue to repeat our business here.
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June 2023 by Fran Toledo
These guys are great! They always take care of my husband and I. Honest quotes and always ask before they do anything or install anything! So appreciative. Hard to find reputable service without being taken for ride! Thank you!
