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March 2024 by Cam Coleman
Amazing customer service. Even though the shoes didn’t fit like I wanted them to, I still enjoyed the customer service. Thanks
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March 2024 by Coby Lee
Great Place to shop do raffle’s and everything Thanks Hibbett been shopping for a couple years now! Great customer service when you pick up any item.
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March 2024 by Shequita Peacock
I had to do an exchange on 1/05/24 but instead the manager had to do an online order. After waiting like 3 weeks the package never arrived so I had to contact customer service who were also no help. I called another store who actually helped me only to find out my package had been sitting in the store the entire time. Nobody thought to call to let me know. Not only that my daughter started working there and she could never clock in on time because the assistant manager was late opening the store. Then on my daughter’s 2nd day the assistant manager gave attitude when she was asking questions trying to learn about her position. Not only that my daughter was scheduled to work 9:45 to 3:30 and didn’t get a break. Like who does that? The Assistant manager ordered food and ate in the back while my daughter had to eat chips at the front. She was only scheduled one day a week. I really thought it was a good place for her to work but found out otherwise.
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February 2024 by Demerius Ray
Phenomenal customer service with Assist manager Lanora!!!
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February 2024 by Noochie Faye
Never received items
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January 2024 by Robert Williiiams
Loving it keep up the good work
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October 2023 by Shakiva Richardson
I couldn’t use my discount
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October 2023 by Ebony Bryant
I order shoes on 8.26.23 and it is 9.20.23 and I still do not have my shoes purchased. The store staff was useless and there is no information provided as to where my shoes are. This is ridiculous and so unprofessional. The store staff even said they couldn't refund my money until the shoes were in my hand. So I am out of money and out of shoes. The worst experience possible. Never will I ever purchase anything from Hibbett again. I do not recommend, they couldn't even figure out what happened and I the customer has to wait!!!??
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October 2023 by Joey Grindstaff
Hibbett uses DoorDash for their 1-2 day deliveries. Needless to say, a driver picked up my order and never delivered it. Waiting for a refund now, but really beyond disappointed in the waste of time and money this experience was. But hey, some DoorDash driver has a fresh new pair of kicks for free!
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July 2023 by JERSEYGIRL732
Nice clean store. I was greeted with smiles upon walking in. Found what I needed and was out quickly.
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June 2023 by Victoria Moore
Nice clean store. I was greeted with smiles upon walking in. Found what I needed and was out quickly.
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June 2023 by Zach Stephens
Quick easy pickup purchase
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May 2023 by Sharon Page
Employees were friendly and very helpful. Was able to find what I went in for. My only issue was that the security piece was not taken off and I had to go back in to get it removed. ( otherwise would have been 5 stars)
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May 2023 by Keturah
They now have a one shoe policy. You will only receive one shoe to try on.
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February 2023 by Angie White
Very limited selection for children