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November 2023 by Jason Rose
What a great group of professionals! Had some electrical issues and they were not able to fix as it needed software updating from the dealership, these guys looked at the car,pointed us in the right direction, and didn't even charge us for it. This is unheard of these days and just wanted to give them a shout out. You guys will have our business going forward. Thank you to everyone there at Johnsons Tire & Auto!
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November 2023 by Ron Boykin
We were in town for a funeral and my mother in law from Asheville had her tire pressure light turn on. We stopped in for assistance. The staff was friendly and checked all four tire pressures and adjusted accordingly. They were prompt and made her feel comfortable to travel back home. Thank you Johnson’s Tire
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October 2023 by Aubrey Sanders
Excellent service!! They were able to diagnose my car problem same day, and had it fixed and back to me the very next day! They were even kind enough to drive my car back to my home since I had no other transportation. Very friendly and knowledgeable staff! We will be back for sure with any future vehicle needs! Thank you!Service: General repairs & maintenance
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October 2023 by roger hill
My wife came to this dealership today, and brought my car to get repaired. We are new to the area. Which we told the lady over the phone. When she arrived the guy told her there was a fee, which wasn't a problem. The problem was the communication, and the tone. The guy said, we tell all of our customers. The lady said I forgot to tell her. I thought you knew, what do you think my guys work for free? At this point we're trying to find another place to take our vehicle because of the tone. The other places near by didnt have anything available. Now I see why they don't. They have better customer service. When we finally find a place, they call them and talk bad about my wife. As if we can't pay the bill. Which is far from the truth. We are debt free we have no problem paying for good customer service. The amount of money was never the problem the attitude was the problem. What kind statement was that, do you think my men work for free. That was a very unnecessary comment. Customer service skills are much needed.
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October 2023 by Matthew Vero
our band is on tour and we had a tire that needed repair. christian was super accommodating got us in wand out in no time! everyone was very friendly. thank you so much for saving our tour!
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October 2023 by Italia Capone
Happened to get a flat tire, but luckily, I was within a few yards of this place. Tire wasn't repairable, so I had to buy a new one. They got me back on the road within an hour, and the service didn't break the bank!
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October 2023 by Georgia H.
Poor customer service. Lack of communication. I believe In business repeat customers are so important, and having the ability to communicate with your customers. Communication skills are much needed.
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September 2023 by Brent Oliver
I showed up without an appointment yesterday to drop my f150 off for an alignment. Olivia was very nice and called me back within a couple hours to let me know it was ready. The truck tracks perfectly straight now and the steering wheel is spot on! Super impressed with the customer service and love the family feel. I will be taking all my business here from now on! Highly recommend to anyone that needs any repairs done!
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August 2023 by Fawn P
Excellent service! They kept my 14 year-old Toyota on the road, what more could I ask for. Highly recommend.Service: General repairs & maintenance
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June 2023 by Christopher Blount (Chrispy)
I was in need of brake service but wasn't sure of a proper repair shop to take my car to. After a search I came to Johnson's Tire & Auto and wasn't sure if I could get a quick appointment. I was wrong, they were able to accommodate me, same day, their work was fast and professional, the staff was friendly and I was out in under 2 hours. If you are looking for quality work for your car then look no further than JT&A. Bravo Zulu 5 star ⭐⭐⭐⭐⭐ service. *I did not take pictures due to bad phone service in the area*
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June 2023 by Brandon Saylor
This is an amazing shop! My Wife had been taking her vehicles to them for several years. Last year they put in a new transmission for me and today a new axel rod and new tires. Each time I have come in, the service has been excellent. They do great work and have a quick turnaround.
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March 2023 by Danni Raba
I was worried it would take forever to fix my car for the amount of problems it had. They had it back to me within the next two days for a fair price. Then my airbag light was still on, I took it back and they reset it and it was fine every since. But they still reassured me that if it did come back on to bring it back. Thank goodness it didn’t, and I was able to have a safe trip to Virginia with my family without having to worry about it. The customer service was also wonderful, they are super sweet and they keep in contact with you every step of the way for your car repair. This was the best experience I’ve had at a shop in the area! ?
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March 2023 by Tracey D
I could go on and on about how wonderful this business is! I would not hesitate to recommend them to anyone who needs auto service! They are all very knowledgeable, their prices are very reasonable, and they go ABOVE AND BEYOND!! You are treated like family there, everyone is very friendly! I’ve had my car serviced at this business for nearly 20 years and they have never tried to sale me any services just to profit off me, they are completely TRUSTWORTHY! Olivia and Eddie, you’re the best, thanks for all you have done for me!! Miss Rip and Brian ??Services: General repairs & maintenance
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February 2023 by Elaine Tunaitis
Very competent and kind service. Repaired a tire which was plugged by another tire shop and mounted incorrectly leading to a dangerous situation. They carefully checked the hardware involved to make sure all was safe. They have a comfortable waiting room. Top notch service all the way. Would give them 10 stars!Service: Tires
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February 2023 by Donna Bradshaw
Eddie and his mechanics are extremely knowledgeable in all aspects of car repairs. I recommend Johnson's Tire and Auto if you want dependable and affordable car care.
