Kay Outlet is part of the KAY Jewelers family, known for fine jewelry and diamond engagement rings at great prices. The store is praised for its superior shopping experience and amazing, helpful staff. Customers report that the employees are personable, considerate, and go above and beyond. Many highlight specific staff members for being outstanding, phenomenal, and awesome, making experiences exciting and easy. Services like ring resizing, warranty assistance, ear piercing, and help selecting wedding bands are frequently mentioned. Staff are noted for being very knowledgeable, welcoming, and for creating a comfortable environment, even talking customers through processes. The location receives strong recommendations, with customers stating they will definitely return and do more business there.
Scott helped me size my watch perfectly and quickly. A gentleman and very knowledgeable. Will be back for my next watch purchase.
June 2026
I have purchased 2 Rolex Watches from this AD, a couple datejusts now I need the watch I’m really after!!!! Please!!!!
June 2026
Great experience at the Cary location. Didn't carry the watch I needed but they called the other Reeds locations and found it for me. Even knowing I wasnt buying from their location, they still went above and beyond to help.
