Kay Outlet is part of the KAY Jewelers family, known for fine jewelry and diamond engagement rings at great prices. The store is praised for its superior shopping experience and amazing, helpful staff. Customers report that the employees are personable, considerate, and go above and beyond. Many highlight specific staff members for being outstanding, phenomenal, and awesome, making experiences exciting and easy. Services like ring resizing, warranty assistance, ear piercing, and help selecting wedding bands are frequently mentioned. Staff are noted for being very knowledgeable, welcoming, and for creating a comfortable environment, even talking customers through processes. The location receives strong recommendations, with customers stating they will definitely return and do more business there.
Shay was very helpful and patient. Had a zillion questions and she took her time to answer one and never once felt rushed. Very helpful!
August 2026
My ring was broken I took it into the store and they had me in and out within 10 minutes and GET the warranty it cost me nothing for them to fix my ring!
July 2026
Huge Thank You to Eugene! He was truly a gem in helping us choose new earrings for our toddler.
