-
November 2023 by Sherwood Hill
I will be reposting soon. This business has nothing to do with Firestone. This business is independent. Don't go there thing that you are going to Firestone. They don't stand behind nothing they do. They get all they can out of you and then you on your own
-
November 2023 by Randy HAMMOND
Was told I needed rotors for my car so after $ 1100.00dollars I told them I wonted to keep them so I got a mic gage and checked my self I see they was lying to me so be aware don’t just listen to what they’re saying no your vehicle. I had just bought this one and did not know picture show I had good rotors.
-
March 2023 by Rhonda R.
Walked in and not a single soul around, not even any mechanics working. Guy was munching on a bag of doritos. I inquired about the issue with my car. Was told that wld be $150 for them to look at it (even tho i told him i already knew what problem was), then he ask if i could leave it till monday(it was friday). Told them Id think about it. I left, never to return. The whole experience creeped me out, lol. Would give 1 star but i guess i was able to walk inside and there was someone at the counter.
-
March 2023 by Rudy
Keep bringing my car over here for the same thing 3 times ,thre next day same issue comes back. You can not keep putting a band- on it to fix it.
-
February 2023 by Martha Stovall
Reasonable prices, quick service and very professional.
-
January 2023 by Gui Anders
Jason was awesome I have been a mechanic from points&distributors time, Jason gave me a direct time for service and was willing to explain all my shown codes and what should be done first which made it easy.P.s. got home and noticedNo codes were on my invoice, so I called back for help to get information to which the only thing I got was a sorry take your vehicle to a dealership we don't save info on cars, bottomLine is check your invoice before you pay . Otherwise mistakes of there's will not be entertained
-
January 2023 by Rat R.
I always carry my vehicles here for service. Jason and company do and outstanding job in service and care for each of my vehicles and work truck. The prices are reasonable and they get me in and out better than most I have visited. Friendly and clean waiting area.
-
January 2023 by Tom H.
I called at 11:00 to see if I could get an alignment, and the fellow said he could fit me in at 1:30. I showed up then, and he immediately began working on my car. 30 minutes later, he was finished. Although there were a couple other needed repairs that he discovered, he did not try to upsell and force me to get those repairs made then. There is a comfortable waiting area with current magazines. I will return.
-
October 2022 by David C.
My son's vehicle broke down near ******* NC, it was towed to this business and he was told the transmission was shot and needed to be replaced. My son agreed and the quote was around 4,000.00 for a rebuilt transmission with a 1 year warranty included. The transmission arrived about a week later and before they replaced it my son was told that his old transmission was fine, the problem was the suspension and a dead battery.\nThey fixed the problem and replaced the battery and charged my son a 200.00 restocking fee for the rebuilt transmission.\nI bought the battery at **** **** 7 or 8 months ago and it had a 3 year free replacement warranty included in the purchase.\nMy complaint is they won't return MY battery so I can get a placement or refund, they DieHard battery cost me over 220.00. Also, the restocking fee should be their problem, they told my son his car's transmission was shot.\nI contacted them via email and they haven't responded. If I call them I won't be able to control myself.
-
September 2022 by Ali Sage
Jason is the best and they fixed our car twice now. The car runs better each time! Very proficient and respectful! We will keep continuing to go to Performance Tire & Auto! Thank you guys! ?
-
July 2022 by Nicole J.
So, back in March, I filed a consumer complaint about this shafty business. Attached is their written response full of lies. Once again I do NOT recommend this business. Not once did he make any of the suggestions written in this letter. It amazes me how people can tell lies with a good conscience. I hope karma catches up to him. I WOULD GIVE THIS PLACE ZERO STARS IF POSSIBLE!
-
March 2022 by Darlene McDoe
Many folks, mostly women, that I know have taken their cars in and more damage was done by this business than the intended reason for the visit.
-
February 2022 by Corey Thompson
Don't never take your car here. I had a $2,600 bill I paid the bill an left. Well later dat night my car ran hot my radiator was linking an clearly I wasn't doing dat before I had them work on it. They rush on my car to get the $$$$ an the funny thing about this is its all started with a flat tire.
-
November 2021 by Greg Hawkins
They do great work at a reasonable price. Friendly and professional atmosphere.
-
October 2021 by Miranda Bell
Great service. Respectable and accommodating on a short notice of request for automotive services. Jason is very knowledgeable, informative and up to date on new automotive trends.
