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January 2024 by Diane Barnes
This bank is horrible! I took my elderly uncle to this bank. He had his bank card and his atm card and his nc identification. Unfortunately his id had expired a month prior and he hadn’t realized it. I took him to get his I.d. Renewed that same day. Went back to the back and he got his money. Problem is, the woman behind the counter closed his atm card (which meant that he would have to order another) and when he went out of state he couldn’t get his money! If this is their policy (which is crazy) she should have notified him of this!! He was greatly inconvenienced and had to borrow money to make it back home!! Horrible customer service!!
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January 2024 by Monique Oliver
I’ve have only come to this location a handful of times and they truly lack customer service and professional. I’m fine with being acknowledged but don’t expect me to yell out what I am doing and then try to over talk me or make extra unnecessary comments. If I wasn’t happy with how great the service in Clayton was I’d definitely do business elsewhere
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January 2024 by Jessica Hunter
I’ve only been a business customer there for 1 week. These branch is unprofessional and make up rules that is not PNC Standard across the board. I have a business very close to this location but I travel 15 mins to the Clayton branch to get the proper, friendly, and reliable customer service that PNC brand has stood by for years.
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June 2023 by Kelsi Blanton
Girls at the drive through window are super sweet but there’s usually just one. They’re helping people inside and through the window, the wait is FOREVER.
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March 2023 by Holle McCabe
If I could give zero stars I would. Awful!
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January 2021 by Ryan Burslem
I had a very nice teller when I visited today.
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January 2021 by Jim Mccarver
Service is excellent
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May 2020 by C D
If I could give zero starts I would. Nobody in this bank knows how to do anything properly or even cares to try. Ashley is beyond incompetent. Problem after problem here. Maybe other branches are better but this one is being ran into the ground. Stay away, stay away, stay away!!!!
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February 2020 by Brielle Noyb
They were very friendly and tried their best to help me. It took awhile but they came through.
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January 2020 by C
If I could give zero starts I would. Nobody in this bank knows how to do anything properly or even cares to try. Ashley is beyond incompetent. Problem after problem here. Maybe other branches are better but this one is being ran into the ground. Stay away, stay away, stay away!!!!
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June 2018 by Stacy Ordway
They are fast and friendly bank
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April 2017 by Mark Marottaa
The best coustmer service I had an really bad service with the 1888 coustmer service went to the branch for help Ashley helped me in my time of need thank you so much