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May 2023 by Ryan Buchwald
Went to purchase a vehicle from a guy of his girlfriend that has the lot. I drove a hour to buy this vehicle and that knowledge was known, then I get there and they sold the vehicle from under me. Very unethical and showed no remorse or sympathy for the situation. Don’t recommend!
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February 2023 by Charles Henderson
6 months ago I got a car from TLC Automotive in Smithfield I took the car on a trip and when I got it back home it started having some issues. I took the car to a mechanic and had it looked at and found out that it needed almost $2,000 worth of suspension work on the front end and it also need engine work which was going to be around $1,300. The vehicle in question is a 2013 Nissan Rogue, I contacted the dealership and ask if there was anything they could do to help with the repairs on this vehicle and they said that they did not have anybody to repair it. I told them that I would have the vehicle repaired myself but I was not going to make another payment until the repairs were done, they went to the repair shop where the car was and took procession of the vehicle and took it to their lot in Benson North Carolina. When I went there to get my vehicle someone had gone through it and stolen some stuff out of the vehicle and I was also informed that they were going to do the repairs on this vehicle and put it back out on their lot after telling me that they did not have anyone to repair this. Before they took possession of the vehicle they told me that I could trade it back in but I would have to give them $750 to do so and I refused. If you are going to go anywhere in North Carolina to buy a vehicle to buy here pay here I suggest do not go to TLC.
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January 2023 by Jackson Stone
This place couldn’t put together the paperwork for someone to sign while they were at the credit union getting their loan finished up. Had they gone ahead and drawn up the paperwork this person could have been there by about 4:50 signed it and been on their way. Instead they were told they had to bring the car back and finish the sale in the morning because they close at 5:00. On top of that they made the customer walk back to the credit union to finish their loan. Oh and did I mention this customer was pregnant?? Shameful people in this world. I wouldn’t let this place put water on me if I was on fire.
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November 2022 by Alex Gitin
Group of old men wearing TLC Works had a temper tantrum in a Wendys in Archdale because the place was busy. Would not trust these people with any professional job after that.
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July 2021 by ROY EVERETTE
Rebecca and the other girl is very business savy
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April 2021 by Augusta Best
Good used vehicles and reasonably priced stop by and see becky
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February 2021 by Angela Bullock
Loved it! Very friendly! The best customer service anywhere!
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June 2020 by Lakessia Barnes
Went in to ask the owner how much one of a deposit would be required for a 2008 Yukon Denali and this witch act like I was bothering her she has a very nasty attitude and I wouldn’t purchase a vehicle from her if she only a penny. And I hope she reads the reviews nasty attitude witch.
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December 2019 by Edith Durham
They were so friendly and Nicely Clean Car
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September 2019 by Audrey Lindsay
Never go to this company because they will give out personal information to anybody. They are very unprofessional stay away from this place.
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September 2019 by Mike P.
Just bought a car here and so far I am really pleased with my purchase. They worked with me on the rate, the interest and the down payment. I am in my dream car with payments that I can afford. They even helped me get insurance across the street at Nationwide when Geiko wouldn't give me full coverage. I would highly recommend them to my family and friends. It is very rare to find a reputable used car dealership and I am so glad we did the research we did and shopped long enough to stumble across these ladies. They are a rare gem indeed. Thank you TLC auto.
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March 2019 by Jerome Edgeley
Great Service
