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January 2023 by Casey Krupa
I can't say enough about this daycare! My child has been at a couple other daycares in Clayton and we had the worst experiences. My child has thrived here and the Director, Cassy Welch, has been wonderful to work with (especially when I explained our previous experiences). The teachers are so caring and loving to all of the children.
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January 2023 by Holly Franks
We absolutely love The Ark Childcare! Our son has been attending since he was 10 weeks old. Communication is fantastic, and our son looks forward to going to school every day!
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January 2022 by Melissa Bailey Castillo
AVOID THIS CHILD CARE CENTER: At 2 PM on June 1, 2021 this happened. My daughter is eight months pregnant and has been high risk for awhile now. Today she had an appointment, came home and rested for a few minutes before preparing her youngest for childcare at Wilson's Mills Baptist Church Child Care (The Ark). She routinely leaves her three year old son at the child care at least one day each week since he enrolled in the exceptional children's program at a public school a few months back.The door malfunctioned as she was leaving with her seven year old son, and she was left inside the building around the corner from the office. The director/manager was present along with two additional staff. They were unaware she was in the building.They proceeded to complain about her late arrival; about my grandson's condition and how she was at fault for his development issues, etc. Basically, discussing what a horrible parent she is and how her son's autism was a direct result of her ability to parent. My daughter was devastated as she stood listening. When she made her presence known, one of the ladies stated, "Sorry not sorry!" to my daughter. She asked for her son and left in tears.My concern as the grandparent is 1) My daughter should not be subjected to abuse of any kind in her condition, and the fact that it came from a child care center, to me is abhorrent. 2) Did this child care take care of my grandson if that's their opinion of his condition? Do they have the knowledge and capacity to adequately care for a child on the autism spectrum? 3) Most churches believe that life begins at conception but evidently this church believes emotionally damaging an eight month pregnant mother is within their doctrine.
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January 2022 by Stacey Newcomb
My son has been at the ark for about 6 months now and neither of us could be happier. He has so much fun and loves his teachers. He is actually excited to "go to school" every morning. I've also notice in this short time how much he has learned compared to the last daycare he was at. We love it!
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January 2022 by Katie Mize
We began and The Ark just as Covid was reaching multiple states last year. We had a sudden change to work from home and our previous childcare had to close. I was so pleased when calling around to find the Ark was open and operating as safely as they possibly could with the hours that we needed childcare for. Our one year old at the time seemed to settle in quite nicely and everyone was friendly. Further into the first few months there had some issues to arise with employees leaving and communication did not seem to be transparent. I had voiced my concerns but didn’t really seemed to be acknowledged. As parents it started to make us wonder if we had chosen the right center for our son. Then the new Director Cassy came along and things have completely changed for the better! Upon our meet and greet with the Director we discussed our concerns, and she listened. As soon as she started we could see improvements. She brought on very knowledgeable and caring staff. We know every day what our child eats, what his curriculum was, how he slept, etc;. Cassy even implemented an App in which we can directly connect to our child’s teachers. We get regular updates and news letters! Anytime I have ever had a question, Cassy and the staff have been very punctual about responding. I seriously can’t say enough about the positive changes that have been made in such a short amount of time. Our boy wakes up every morning excited to go to school and see his teachers. He comes home speaking new words or performing new actions that he hasn’t the day before. The last year has been exceptional with Covid in the midst, but I know my child is going to a clean, safe environment every day which really puts my mind at ease. If anyone is on the fence about joining this center because of issues prior to the new directors arrival, it’s a whole new environment and I suggest you look no further. I know if we decide to add to our family this is where we will continue to be.
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January 2022 by Tessa Thompson
We've been taking our children here since my daughter was 2 and she will be 7 now. Our son is 2 and we found out about a year ago that he has multiple food allergies. The teachers, director, and cooks all work together with us to navigate the new food allergy journey. The teachers genuinely love the kids and it shows by how excited our son is to see his teachers!
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January 2021 by Dj Dezerk (DjDezerk)
I do not recommend this daycare or pre school. My child had to stay out because of Covid 19 and my family informed the daycare on what was going on. The school told us to return when things were normal. And we returned or tried to return they told our family we owe them $300 for days or weeks our kids missed because of the virus. When in fact we had a doctor note instructing our family not to return our kid until authorized by a physician. We always have paid our child care bill week or two ahead and they in no form the daycare was trying to help my child return when it was clear from a doctor not to return. This place is supposed to be a church as well. They had no intention in aiding us to get our child back to learning.
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January 2020 by Shannon B
Horrible establishment and the workers are always clueless. You'll ask them about your child and nobody ever knows anything; they'll even lie to you. Do yourself a favor, save the headache, and choose another facility.
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January 2019 by Jasmin Burnette
I don't like the fact they charge for days your kid doesn't attend. I've never heard of that ever my oldest is 9 and has been going to Kindercare a five star facility since six weeks of birth. The teachers here were wonderful. If I can be honest I just felt like I was being robbed, I felt like man that's unfair how can I pay all that money just for my kids going here for two weeks. When I first spoke with the woman in charge I asked to pay monthly counting the 30days my kids would be attending and she said I would have to pay the monthly fee for the month of April which would be almost 800 for my two kids to only be attending the last two weeks in April not even a whole month. So I decided to pay weekly because that seemed more reasonable for me at the time. so after paying a registration fee of 200.00 and the one week they attended for two days. I was handed me a notice first/second week or May being charged for weeks my kids didn't attend which was 192. Each week. So after speaking with the woman in charge she then explains that after you pay registration you're charged tuition for days your kids doesn't attend just to hold their spot. That just didn't seem fair. As a single parent that just relocated, I felt dealing with a church would guarantee me safety for my kids, I never thought I'd feel robbed by one and would just like other People to know what to expect from Wilson Mills Baptist Church child care center.
