“When will you guys have the S25 in store, the service was good but I was disappointed they did not have it.Service was good and it's a good place to shop for phones”
“I received impeccable customer service from both Jessica, today, and Alex, yesterday. Alex initiated the process of trying to help get my issue addressed and was so patient with the tedious multi-step process that was required. He tried everything he could to get it resolved and I appreciate it so much. Since unfortunately the issue was not resolved, I returned and was assisted by Jessica today. Jessica approached my situation with genuine compassion, listened attentively to my concerns, and worked proactively and persistently to ensure my issue was fully resolved. Her efforts made a meaningful difference in my unfortunate experience. Thank you so much Alex and Jessica!”
“Arneshia was well-informed and very professional. I felt like she really listened and geared her time to working with me towards my goal: obtaining g wireless service and phone data service.”
“When the corporate big-box squads throw their hands up and declare your data unsalvageable, don't hesitate—take your hardware straight to Xcell Repair Plus in Southern Pines, NC. My aging HP Pavilion crashed, and the priority was rescuing what mattered most from the digital abyss. While mainstream retailers surrendered, Dane and his team stepped up immediately, approaching the challenge with absolute focus and precision. I provided the Scan Disk drive to which they extracted my critical files. It averted a catastrophic loss to this author. It is rare and refreshing to find a small business shop driven by genuine craftsmanship and integrity. Independent tech expertise is alive and well, and these professionals are the real deal.”