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December 2023 by Dana Rodier
Great people
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November 2023 by Jim Willis
This bank is a joke. I'm used to a much different experience with customer service. It's hard to believe these are neighbors. I recommend United Bank down the road if you have respect and dignity.
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September 2022 by sheila seese
Crashed a check that was written from this bank and they charged an $8.00 fee.... the CHECK is from YOUR bank, I've never heard of this. Certainly won't consider doing business with this bank. I gave one star because someone actually answered the phone.
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December 2021 by Marc R
About as fast a a McDonalds drive through and as friendly. Still one of the few banks that is still freaking out over the Rona and won't let you on without an appointment, which I think is a crock. Have any of their employees or executives ever been out in public or to a Walmart, Lowes Home Improvement, or Grocery Store??? Great job inconveniencing your banking customers BB&T! I use multiple banks and prefer First Bank up the street. May transfer all accounts up there as they are friendly and seem to actually appreciate your business.
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July 2021 by Tenneill White
You shouldn't have a sign in the lobby that says BB&T and Suntrust NOW TRUIST if that's not true. I couldn't cash my personal Suntrust check there so how are you NOW TRUIST...but you can't help me.....as the teller said.....we haven't merged yet.... but YOUR sign says otherwise. Just poor poor service. I think it might be time to move on.
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March 2021 by Olivia Boyd
Everytime I go here this one lady with blonde hair and glasses always seems to have an attitude like it's nobody's business. Has no idea what manners are?
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February 2021 by Augustus Steranko
Rude employees. Has been getting out of hand for a year. I hope when they murge everyone at this branch is fired.
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February 2021 by Frank West
Walked in and the rude employee told me I needed a mask. So I canceled my account.
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June 2020 by Donna Parisi
This bank's employees have always been super helpful. Southport staff is great...
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September 2019 by Tristen Giles
Horrible customer service, and you cannot close your account unless you physically enter the building. Trash establishment. Don't overdraft, they will consistently charge you a daily $36 fee!
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August 2019 by Marcus Huber
Opened an account here a couple weeks ago. The staff was very knowledgeable and friendly, and were able to address any questions or concerns that I had. The process itself was quick and easy. Very satisfied with my service.
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December 2017 by Nancy Hahn
Bank has been there a long time. Getting more friendly and personable.
