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August 2023 by Kim Chester
We are from out of town and walking around town to see the sights. Went into a public bank because historically they have a PUBLIC RESTROOM. Rude employee came from behind the counter yelling “Sir-Sir-Sir” as we looked in the lobby for a restroom. I told her what we were looking for and she rudely replied—“Are you going to be banking with us?”. We said no and left called out and embarrassed. Definitely will never give this bank chain an ounce of my multitude of business!!! Sorry parents with kids, you will have to potty somewhere else .
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April 2023 by Rena Powell
They wouldn’t let me give them cash in exchange for coins that they had on hand for my Easter egg hunt to put into Easter eggs. Such a simple small thing, but they choose to be hard-nosed about it.
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March 2022 by Terri Griffie
The people are super nice. Always smiling and happy.
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May 2020 by Sharon Ennis
The Staff is amazing! Super friendly and helpful. Bank manager personally assisted our small business to process a SBA loan during Covid. She worked at the bank and home to help as many businesses as possible. Called us day and night (after bank hours were closed) to keep us posted with updates of the loan. First National Bank has earned our banking business!
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January 2019 by Eric Russell
Don't use this bank for anything! Their loan and mortgage department is a joke! If you do accidentally use them, prepare to do most of the work yourself with very little help and a lot of aggravation. Also expect it to be late and lots of changes that don't make sense when your too far in to turn back. And if you really need to get a hold of someone, they aren't there and you'll chase your tail for hours. Terrible customer service. Had to get assistance from another bank. They are freaking clown shoes!
