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February 2024 by Brad Sevaldson
We took our vehicle there and found that even the dealership was considerably less expensive. The associates personalities and poor customer service I thought was reason enough not to return there and now they've brought politics into their business. Any good business person would tell you that's NOT smart.
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February 2024 by Avid User
My vehicle was diagnosed by a dealership informing me I needed a new motor($6k). The recommendation seemed extreme. I then scheduled “Royal Coach repair” to perform a diagnostic. Their conclusion, replace two sensors. Done, great job. Back to my daily routine. Thanks Royal Coach for the stellar work.
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January 2024 by Shelby Morgan
Great Company! Honest
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January 2024 by Andrew Tucker
This place will try to scam you into unneeded work if they think they can. Front desk is also clueless. Took my car in for inspection and they tried to use a check engine light to bill me on $500 of work. Never even mentioned which work would get rid of the light and allow me to pass, if any. They weren't straight forward and I just didn't trust them. Paid them close to $200 for "diagnostics" and took my car elsewhere. They also tried changing the diagnostics price on me when picking the car up.Took my car to another shop and got the check engine light checked out/fixed then passed an inspection. They told me what work my car could use and what was actually necessary. Paid well under $100 and did some other work on my own with the help of the internet.Long story short is DO NOT TAKE YOUR CAR TO THIS PLACE. Listen to the bad reviews and find somewhere else.
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January 2024 by Trisha Howarth
Royal Coach & Motor Works have a very knowledgeable and professional staff. A car repair shop I trust to give me the best information and price each time I visit.
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November 2023 by David Pearson
I made an appointment to get my vehicle inspection completed. They were friendly and quick to complete the inspection and get me on my way.
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October 2023 by Tonster _
Took ages to actually get my car fixed, only for it to come back with a damaged part, scratched paint, and a half arsed window job.They offered to fix it which is nice. When I finally got my car back after a month and a week, the window still doesn't roll up properly.NEVER USE THIS BUSINESS. YOU WILL COME BACK WITH MORE PROBLEMS.Services: Auto power window repair
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September 2023 by Joe Gal
Having moved to NC 3 short months ago, I went to Royal Coach & Motor Works today to have my two vehicles Inspected and one's A/C repaired. An obvious sign that you are dealing with an honest proprietor is when they take the time to explain to you why you do not need to have any work done to your vehicles. The name of the very lovely lady I spoke with escapes me, but she could not have been any kinder, friendlier or professional. I knew the second I walk into the office and read the "We are not politically correct" sign on the wall, that I had found my new Auto Service Center for life. I will be back in the Spring for my A/C repair and again in August to have both my vehicles inspected. I highly recommend Royal Coach & Motor Works in Southport.
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August 2023 by Kate K.
I was referred to Royal Coach by my realtor 8 years ago. Kelly and staff have taken care of my 11 year old Nissan Cube since then. Very happy with their service.
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April 2023 by Chase Mcgee
Do not go to this place went in for my headlights to be fixed. My left side was flashing and my right side was not working at all. They tested it and said I needed a new fuse box and and they would call me with an estimate of the parts and labor but never did. The mechanic came out and told me he fixed my left side from flashing. But when I got back home and turn my lights on my left side was still. It cost me $108.50. so they lied. And over charged me. Do your self a favor and do not go here you might leave with more problems then you came in with.
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April 2023 by Robert Huey
I had my 2014 and 2002 Lexus automobiles serviced and tires rotated. Great service as always.Service: Auto maintenance
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February 2023 by April Mondanaro
The people at Royal Coach offer very good service in a timely manner. I needed my car inspected for registration renewal. They gave me a time to arrive and return when work was completed completely and professionally. I'd recommend them for their professional service.
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January 2023 by Jordyn Hutchison
Great experience! Affordable, fast, and very friendly. We will definitely be coming here for all of our car needs.
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December 2022 by Jennifer R.
Diana and the team are delightful. They always get us in quickly and discover the problem effectively. Their prices are reasonable. Very happy customers...
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December 2022 by Donna Jolly
Always a good experience here! In and out for my inspection. Appointment is necessary I believe.
