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September 2022 by Dylan B.
Not expecting anything super special but the staff are super nice and the store is clean and stocked up most of the time so it's a lot better than most Walmarts around here
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August 2022 by Doris S.
We ordered a new battery online, picked it up at Southport Walmart. We took in the old one which had 16 months left on the warranty. Because it was a 5 year battery and they no longer sell them, they could not figure out how to determine our refund. I will say they tried, but we ended up getting only the core charge back, no prorated warranty. They insisted we did not pay a core charge on the new one, but we did: $12, which is what they refunded. Tried to talk to corporate and they say it is at the discretion of the store management. When did warranties become discretionary? I thought they were absolute. It is very simple. The battery died 16 months before the warranty would expire. Don't see the problem.
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July 2022 by Hallie D.
They weren't helpful at all legit dumbest Walmart I've ever been in. They didn't have anything in stock. They don't even have free wifi. S*** service if u ask me
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June 2022 by Wendy G.
service center first time getting oil change here and will be the last! was told previous day to just pull up and wait in line. i did just that only to be told i was supposed to check in first. no signs or instructions at entrance informing customer of procedure! i waited 30 minutes and was next in line only to be told i was not next. the service person carl and the girl technician argued with me. poor customer service. never argue with a paying customer!! david the young service inside manager was more than accommodating and pleasant. only came here because my local southport car man was on vacation
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May 2020 by Lauren A.
Very clean, nice employees and tons of awesome clearance. A cashier went above and beyond and came outside to our car to let us know we had dropped a $20 bill on the ground. I appreciate her and the family that found if for letting us know :)
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July 2019 by Stephanie C.
Was on vacation and bought my son two books not realizing when I got back to the house he had read them already. I went to return the books and the women at customer service told me that you can't return books it's a policy. I told her there were no signs that stated this and my son hadn't even opened them up to read them. She said that I could have "copied" the pages from the book. What????????????????? Can't make this stuff up.
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June 2019 by Andrew M.
The people I deal with are pleasant and talk to me when I say 'hello' at the self-checkout, which is very nice. They help and are patient. I purchase a limited amount of healthy foods here and the quality seems very good. I purchase raw spinach, bananas, King Arthur Whole Wheat Flour, yeast, Walmart brand coffee, gum, oats, tomato sauce, store brand, which is my spaghetti sauce, and whole wheat pasta, store brand. I purchase other items such as clothing: shirts, pants, jeans, other things. I have ordered items from the website and had them delivered: the store service for that is very good. I haven't had to deal with returns (luckily) and it's been 8 months so I figure that's a good sign in and of itself. In summary, I think you will see some decent quality fresh fruits in there. I don't purchase meats or dairy.
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June 2019 by Andrew C.
A not so good walmart, extremely dirty (like most walmarts I assume), and barely anyone willing to help. The few I got to help didn't know where anything is (then proceeded to tell me to ask someone else) and I could barely find anything in the sections I feel like they're supposed to be. The entire place seemed overwhelmingly understocked. I would recommend going to a different Walmart/store that's better stocked and better staffed. If you could care less about this then it's still walmart and will get the job done.
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April 2019 by Sylvia G.
Walmart in Southport seems to be improving and their employees are more friendly and helpful. Thank you Walmart!
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November 2018 by Yvonne S.
At customer service , waited over 10mins since a register was lock to their employee , it took a while to find a worker to unlock the register and to assist customers in line.
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August 2018 by victoria g.
i did not think it was possible. yes they got a 1 Star. even talked to a manager about all the empty shelves. there is no reason why a walmart has empty shelves, and what product is there to sell, is hardly any at all. the people were nice. but they need to hire more people and get assistant managers to stock this store. there are tons of people moving down and living in the southport area. this place would be hopping if they had merchandise to sell. walmart is really hurting themselves by not investing in the employees and customers.
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March 2018 by Gaming A.
This is the WORST WALMART I HAVE EVER BEEN TO IN MY LIFE! When we needed an attendant I waved her over 5 times and every time she rolled her eyes, so when we Finally went over to ask, so we asked if they had twenty of the plates we wanted, and she rudely said " that's not my problem, you have to ask the sales manager" and she said the sales manager was in the next aisle, so we went there and he wasn't there, and then the attendant who not really helped us pointed at us and burst out laughing! So we didn't get them, so we used self checkout, we started checking out, and needed help with fruit, so another attendant came over and said we had to weigh it, so I tried to and asked if she could tell me how, instead of telling me she came over and pushed me out of her way and did, so after that for the rest of that time I had some old woman telling me how to scan an item which I already knew! So after that when we left I said " this is definitely going on yelp!" And she rolled her eyes and gave me a dirty look! So all I can say if DONT GO TO THIS WALMART!!!!
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November 2014 by ncsoxfan67
I was trying to reload a money card which I use for all my online business because the fees are cheaper or non-existent if you load a large amount. When swiped, my card would not read because of a small blemish it got from being in my wallet. I was then notified that there was NO Way for me to reload my card without getting a replacement. Really??? The system does not allow for a manual entry and there is no manager that can help fix this. Again Really???? I find it very hard to believe that a major corp. such as Walmart does not have the capability to fix something so simple in this age of "Modern Technology". This is not so much a problem with this store but a problem with the companies system. Then when going through the automated system on the phone, to get a new card, it took nearly 20 minutes just to get a representative on the phone.....who then notified me of the two week wait for the new card!!! and lastly REALLY ?????? Not Happy At All!!!