-
February 2024 by Talman R.
I recently had the pleasure of experiencing the diverse offerings at South Side Pharmacy, and I must say, it's more than just a place to pick up prescriptions. Nestled in the heart of our community, this establishment stands out as a beacon of warmth, service, and community engagement. First and foremost, South Side Pharmacy operates as a full-service pharmacy, providing essential medications and healthcare products. However, what sets it apart is its commitment to going above and beyond for its customers. The staff here is not only knowledgeable but also incredibly kind and attentive. They took the time to assist me in navigating pharmacy discounts, ensuring that I received the best possible price for my medications. Their dedication to customer service truly makes a difference in the often impersonal world of healthcare. But South Side Pharmacy is much more than just a pharmacy. Upon entering, you're greeted with a charming selection of gifts, locally sourced products, and other treasures. Whether you're looking for a unique gift or a treat for yourself, their curated collection has something for everyone. It's evident that they take pride in supporting local artisans and businesses, adding to the sense of community within the store. Additionally, South Side Pharmacy offers UPS pick-up and delivery services, making it a convenient one-stop-shop for all your shipping needs. This added convenience further demonstrates their commitment to serving the community and simplifying the lives of their customers. One aspect of South Side Pharmacy that truly touched my heart is their dedication to giving back. Not only do they sell local products, but they also provide a platform for charitable initiatives. I was delighted to learn that they offer a place to donate coats and even provide coats for those in need. It's heartwarming to see a business actively contributing to the well-being of its community. In conclusion, South Side Pharmacy is more than just a place of commerce; it's a cornerstone of our community. With its comprehensive pharmacy services, diverse product offerings, commitment to customer service, and dedication to charitable endeavors, it truly embodies the spirit of community and compassion. I wholeheartedly recommend South Side Pharmacy to anyone seeking exceptional service and a sense of belonging.
-
December 2023 by Big Papa
I was lucky enough to meet Matthew and his team this past Friday while picking up my father's prescription.Apon entering the pharmacy, I was greeted by the staff and the local radio station they had playing both old school and new school HipHop/R&B music(im a music lover, in every genre HipHop being my FAVORITE.), the aroma of candles,and the cheerful laughter and happiness between the lead pharmacist Matthew Osbourne and his associates made my visit to pleasurable ❤️I would absolutely love to see a soda fountain style counter there someday.One with fresh hand churned ice cream and homemade coke floats !They encouraged me to look around at their products,aswell as make myself at home while they prepared the prescription .I explained to them that this was my first time being in the spring hope pharmacy.As our family always used Bunn drug,who had since closed.Therefore we have been seeking something closer.And to say the very least I am sure glad we made the transition into SouthSide Pharmacy !They thanked me repeatedly for choosing them,and assured me that I would be taken care of in a timely fashion,every visit, guaranteed !Within 10 minutes of entering the facility ,I had requested to pick up the medication,And it was counted and put into bottles in a flashI was asked if I needed any info on the medication,Possible side effects,And or general questions .And I was about to be on my way home.................Just as something caught my eyes ?I couldn't help but admire the big selection of beautiful customTumblers,Drinking Glasses,and other custom.Cups on display by the front entrance/exit .I noticed 3 older style $0.25 candy machines.I'm a sucker for M&Ms.As I spun the handle and heard the candy on its way to my palm.Matthew walked up and said the young lady who makes those tumblers you like so much,has 3 young children,whom operate and maintain these candy machines.Matthew then explained he allows the mother and the children to share a little section of the store front to sell their cups,candies,And other merchandise.At absolutely little to cost to them,just as long as they maintain a clean and neat space within the store .He then explained how these young ladies come in Clean,Disinfect,AndRefill said machines.Those precious children may not understand right now,but Matthew along with their mother are teaching them the importance of customer care,customer service,and business ownership skillsWhat a pleasure it must be to come to work there everyday,and be surrounded by such happiness,laughter and all around wonderful people !Work should feel like a home away from home,( serious when its time to be serious,and pleasing in the down time)considering we spend such a huge part of our lives surrounded by our co workers,and away from our families.If it was possible i would have given 100 ⭐I recommend Yaul visit them ASAPId love to work for Matthew, I pray someday I may have the chance
-
December 2023 by Jeff Breedlove
I’ve been a regular customer for several years This is a great pharmacy, with very nice staff. Mark, the owner, is always willing to help. I highly recommend Southside Pharmacy.
-
October 2023 by Jaclyn Bauer
Southside is by far my favorite place in Spring Hope! The customer service is super helpful & kind. I really enjoy looking at all the gifts they have to offer inside the pharmacy store & almost always find something thoughtful for someone I love in there. What I especially appreciate most of all is that no matter who is at the window, I always leave there smiling & feeling cared about.Thanks Mark & All the ladies at Southside Pharmacy. You guys are great!
-
July 2023 by pamela roy
best servce yet. wonderful friendly staff.
-
June 2023 by Timothy Summers
Mark and the rest of the staff go above and beyond for me and others around the community. I would give this place a 10 star if I could. Thanks Southside!!!
-
March 2022 by Sarai Sarai
This pharmacy has been giving me trouble lately. They take longer then the promise date to have medications available, more than twice it has happened. Also I had called in a prescription over the phone and later went in to personally cancel my request as my Dr said she would change my dosage, well turns out they never cancelled my request and when I sent a family member to pick up my medication they gave the dosage that I had cancelled instead of the new dosage. I didn't realize this until it was time to use medicine which is once a week. I called them and they told me there was nothing they could do to fix the issue as days had passed by. They need to do a better job at paying attention to customers request and not charging insurance for something that had been cancelled. I am taking my business to a big company instead, trying to help these small business ain't worth the trouble.
-
October 2021 by Charlotte Dixon Fredericks
I love my family pharmacy. Mark and everyone is great. I just got a call from Mark telling me to stop one medicine until I finished the other. I appreciate him for caring for me. they take care of my well being just like my doctor does. thank you.
-
October 2020 by Jerry Sandra Breedlove
Mark is very nice and helpful also his staff
-
May 2020 by Heather Deans
Absolutely wonderful staff. I have been using this pharmacy and only this pharmacy since I was pregnant with my first child.. So the past 10 years. Everyone is very friendly. The environment feels very homey like any typical country store or business.... They always have prescriptions ready in a timely manner...and they make sure their customers are taken care of.
-
December 2019 by Chris Garito
Mark and the staff are always so friendly and helpful they always have a smile
-
July 2019 by Lynn Allred Robinson
Friendly, efficient staff!
-
September 2018 by Nick Breazy
Nice people
-
August 2018 by Ronald Taylor
Nice people good service reasonable prices.
-
July 2018 by angela poland
Great pharmacy great people and a wonderful owner. They are very knowledgeable and welcoming! !
