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March 2024 by Gary Pastorchik
Easy in and out. And the car was clean and very nice!
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February 2024 by F L
They couldn’t get the truck I reserved. Then left me a message saying they had my truck but I had to be there before noon when they took their lunch break. I drove 20 min to get it and when I arrived at 11:20, everything was locked and dark and no answer on the phone. Unreliable. Unprofessional. If I could give less than one star, I would.
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February 2024 by MM
I recently rented a vehicle at the Enterprise Car Rental store in Spring Lake NC. Austen helped me quickly and efficiently so I could get on the road asap...and answered all my questions. When we dropped off the car earlier than expected, Trey helped us and we greatly appreciate his professionalism. I definitely recommend renting a car from them!
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October 2023 by noob 180
Chris is professional and helpful. His knowledge is vast and gets this done. If you need a car ask for Chris
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October 2023 by Jose Colon
I couldn't be happier with this rental place. Even though they we short staffed the day of my pick up the one guy there had us ready as quickly as possible all while he helped someone else at the location, answering the phones and getting my rental ready as far as vacuuming it out.. Affordable prices with no hidden fees. Thank you Enterprise.
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October 2023 by james schaffer
Great manager, service and selection. Will repeat
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June 2023 by Rex Gray
Absolute worst experience I’ve had at an enterprise. The start with the car is dented and scratched up in every panel, missing a hubcap, shaking while running, smelled like a dead animal, and the interior was scratched and looked like it had been disassembled recently.Before we even finished the walk around I asked for a different vehicle just to be rudely told that there is nothing he can do for me since I rented an economy vehicle. I voiced all of my concerns and he just kept pushing for me to sign. He did not care about how bad the car looked or sounded.I would be extremely embarrassed to take almost $500 from someone for such a beat up car.My company spends 10s of thousands of dollars a year with enterprise.After this visit we will not being using enterprise anymore.DO NOT GO HERE, take your business somewhere else. Especially if Jerry is working.
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March 2023 by Alexis S.
If I could leave a 10 star review, I would. We came in and although the representative was dealing with a hostile customer before us, Seth kept a professional composure and handled everything with everyone so nicely.
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March 2023 by Mya Crawford
I've literally tried calling all day & no answer. Like how can y'all just not answer the phone all day ? I'm calling about my deductible being put back in my account !
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February 2023 by Lazarus Lee
Worst experience here today. I was treated very poorly with no consideration. And was denied cause of pushy up sell tactics. I asked to speak to a manager and was lied too. One guy said he was the manager and took me outside too lie. Go back inside a totally different person comes and says he's the manager. He was big loud guy trying to intimidate me while with my wife and toddler. Offered no shuttle home in the rain. Ran my card before they was told too. And was decline and told I had to wait for 24hrs. With no explanation of policy of why. I'm VIP plus member which seems not too mean anything. Thankfully I recorded the incident and will report it to the consumer reporting agency. As their customer service gave me the run around. And lied about filling the compliant. And gave me the wrong number to the department for complaints. Ask for names of the employees and was told that thier name don't matter. One guy said his name was Grant but that seem to be a lie as well. Stay clear of this location.
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February 2023 by Andre Chaison
I have a great experience here. They brought my car to me and gave me great service.
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December 2022 by Lyle Palmer
Very fast in and out. The car was ready on short notice.
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October 2022 by N. Wallace
After notifying me 15 minutes before I’m supposed to arrive for a reservation - they let me know they don’t have a car for me as well as they can’t accept a debit card due to me being out of state.
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September 2022 by P Mi
DO NOT USE THIS PLACE!! POOR CUSTOMER SERVICE, DON'T HONOR RESERVATIONS. I placed a reservation a few weeks ago, I show up today and they tell me they have nothing even though they had a small vehicle outside and she (Daria) said it was rented to someone else with a reservation. They made no attempt to even find a vehicle for my daughter and I! If you want to stay sane and happy do not patronize this company!!
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September 2022 by Marcus Vance
Did not honor reservation placed three days prior.
