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November 2023 by Jonathan Futrell
Noa absolutely crushed it helping me with my new 2500 ZR2. He helped me get it locked up right away and has been amazing coordinating all the details of getting it delivered and coordinating the sale on a whole. He didn’t mess around with any gimmicks - just shot straight and got the deal done.
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November 2023 by Susan Good
What can I say, Spruce Pine Chevrolet is the best in NC!! Maybe the best in several states. I wouldn't know because I don't need to go out of state to look for a vehicle. I only have to go into another county to find the best. Family oriented dealership, great service, I can't say enough positive things about this dealership. I actually hate vehicle shopping but the experience I had there was actually quite pleasant. Being a woman buying a car, I've had to speak my mind at some, but not there. Treated with the utmost respect and I won't forget it. Ask for Crystal, she understands what you need and will work with you to the very best of her ability!! She's very smart, so you know her ability right away!!
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November 2023 by Michael Bertoti
First thing first best people and great place. Joey was the salesman I was greeted by as soon as I walked through the door. And he did great. He was respectful helpful and just over all a good guy. He helped me to a new gmc Serra and made sure I was 100% and happy with the purchase. I would recommend this place to anyone who is looking for a car or truck. Once again great place great people.
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November 2023 by Nik Lawson
Highly recommend stopping into this dealership! Spruce Pine Chevy is great! Joey was great to work with and really went above and beyond to secure my desired car and ensure top quality! Any questions I had he answered, and accommodated to any requests I had to have in my new vehicle! I couldn’t be happier with my purchase, and I would recommend anyone looking for a new vehicle to stop in and see Joey at Spruce Pine Chevrolet! They will take care of you!
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October 2023 by Somer Webb
Ethan Mackinson was wonderful to work with, I love my new Buick and so appreciative of this local business. It's so nice having my maintenance and oil changes locally!! Thank you again Spruce pine Chevrolet
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October 2023 by Carol Smith
I had a rapid decline in tire pressure and this service center was the closest. Joe quickly diagnosed a puncture and immediately worked on plugging it. I was back on the road in about an hour. They also corrected the tire pressure on all tires and topped my fluids. They seemed very busy in all the bays so I was pleasantly surprised at how quickly they fixed it. This was my first experience there but would definitely use them again. Very friendly and courteous folks too!
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October 2023 by eduardo gutierrez
I’m not a person to leave bad reviews or reviews at all but I think this will help others. So I took my truck to get service like three weeks ago for a air bag light. I had to make an appointment which was two weeks wait. After making the appointment, they told me they could not get it in till three days later after they got it in they told me that the truck was throwing 30 codes for airbag issues and motor issues . After they told me that. I knew something was going on because I had just scan the truck, and they had thrown 2 codes for the airbag. But I continue to ask and see what else they found and did to it . The tech in the service department told me it would cost thousands of dollars to fix that. He said I was looking at above $3000 just for the air bags. With that in mind, I asked to get the truck back because the stuff they told me didn’t not add up. So asked to get my truck. They told me I had to pay the diagnostic test readings that were 150 apiece according to him so I paid what I was asked to pay and picked up my truck, but in the paperwork there was nothing about the diagnostic test. None of the results were on the paperwork and I clearly asked the tech before I got there that I wanted all that information since I was paying for it he said that was not a problem. after going back-and-forth with them, they wanted me to take the truck back to them so they could scan it again because they said they had erased all that in the matter of a day. They also told me they preformed a recall on it after picking it up and calling them back they told me they never performed the recall on it and I was going back-and-forth with different mechanics and they were trying to figure out what they actually did to my truck and everybody I talk to had a different story. So I got my truck took it somewhere else they diagnosed it and all they could was a $80 fix they told me one of the airbag connections was disconnected. Now my truck is fixed and I think Chevrolet in Spruce Pine was trying to take my money which I really hate to think that because that was my go to place to get my car serviced. I don’t know who to contact. I tried contacting them and they would ignore my calls. My wife try to contact them and they would ignore her calls The guy even got mad after we were on the phone and threaten to go up with the price. After calling them, probably 20 times I managed to get a refund on my money because I did not get anything regarding the diagnostic test in the results on my paperwork. This is my wife’s truck and she was willing to pay to get it fixed. And had already told me she would get it fixed. That would have costed her thousands.this is very disappointing because we could paid a lot of money because they lied to us.
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September 2023 by Robert R.
Very friendly staff and very helpful. Me and my wife were able to get this nos two thousand eleven jeep liberty
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September 2023 by Alison Alexander
Scott Mitchell was the best. He worked hard to make sure we got a car under my budget and the style I was wanting. He even was able to pick up my trade in for me! They were willing to deliver a car even though I lived an hour away. If you are looking for someone that will fight for the best deal for you this is the place for you.
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September 2023 by Richard Dicks jr
The team in spruce pine are amazing. Joseph did a great job listening to what I was looking for (vehicle/price range). Wasn't even the slightest bit pushy. He helped me make sure I left with what I was looking for.
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September 2023 by william morgan
I was interested is a used gx 460 Lexus. I found one with low mileage and a good price at Spruce Pine Chevy. Sent an e-mail and was contacted promptly and courteously. My wife and I went to look at the car and was greeted by Joey Pyle.Joey quickly answered questions showing us the car, test drive ‘ect’. We negotiated on the price and got the amount and trade in ‘right’.We had left our garage door opener in our trade in. Joey mailed them to us next day!Good deal , good people.
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September 2023 by April
If you are in the market for a new car, Spruce Pine Chevrolet is the place to go. The customer service was wonderful. The salesman was very friendly and helpful without being pushy. They answered any questions I had and worked with me to get me into a new vehicle (without being a pushy salesman) all in all from test driving to financing everyone was wonderful to work with, I highly recommend Spruce Pine Chevrolet.
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September 2023 by mae urban
Absolutely amazing place. You are surrounded by people that actually want to help you and care about what matters to you while searching for a vehicle, which in most dealerships that aspect is not present whatsoever! I was very impressed and felt at home. Definitely worth your time to go check them out and maybe even get your next vehicle there.
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August 2023 by Shirley Anders
The service was great. They took me right in and got the work completed quickly. Also, they asked before doing anything that would increase my bill. When I left, I knew exactly what had been done and the cost of each item. They were nice and courteous. I feel like they did a great job in taking care of my car.
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August 2023 by MC Cordiale
Crystal Good our sales person was awesome she really knows her product and is a wonderful person as well. She is a shining example of what sales people should strive to become. We bought two vehicles and it was definitely worth the drive from Asheville. The Sales Manager and the Finance Manager Chris were great too.
