This Verizon store provides helpful and friendly service. Customers appreciate how staff members are always ready to assist, whether it’s ordering phones and plans or fixing screen protectors. The team is knowledgeable and takes time to answer questions and help find the best options. Many reviews mention positive experiences, with staff going above and beyond, even giving free phones in some cases. While prices are seen as a bit high, the overall service and support make this store a trusted choice for many customers. The staff’s helpful attitude and willingness to assist make it a reliable place for Verizon needs.
Had the worst time trying to order my phones & plan online. My Mom recommended the Spruce Pine store because they had been very helpful to her in the past. Had our phones and plans in no time, very nice people. I will be recommending Russell to all my family & friends.
May 2025
The representative was extremely helpful. She was very knowledgeable about the phones and plans offered by Verizon.
May 2025
Holly was absolutely wonderful from the time we walked in till the time we left .
